#1 most frequent
United Kingdom of Great Britain and Northern Ireland
64.4%843 installations of 1,309
What is Worldpay from FIS?
Worldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels.
Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and debit card payments. Accepting fast, safe and convenient credit and debit cards for cryptocurrency payments helps platforms gain new customers and boost transaction revenue. The vendor states that Worldpay will help users reach more users, identify payment options that drive conversions. Their crypto payment processing helps reduce churn and ensure all payments are processed seamlessy.
Categories & Use Cases
Top Performing Features
Fraud Detection
Ability to detect fraudulent transactions while allowing legitimate transactions
Category average: 7.2
Global Support
Supports many currencies and languages
Category average: 7.3
Payment Form Acceptance
Ability to accept many different forms of payment
Category average: 7.1
Areas for Improvement
Billing and Invoicing Support
Billing a client for work done
Category average: 7.4
Who Buys & Uses Worldpay from FIS
#2 most frequent
United States of America
23.1%303 installations of 1,309
#3 most frequent
Australia
3.2%42 installations of 1,309
Highly recommend!
Use Cases and Deployment Scope
We utilize Worldpay from FIS as point of service ; it is an integrated part of our electronic medical records. We are able to complete patient copays, co-insurance amounts or balances owed.
Pros
- User friendly
- Quick patient receipts
- Hardly any down time
Cons
- Ability to complete recurring payments in the EMR system
- Apply balances correctly using an integrated billing system
Return on Investment
- Ability to accept payments quickly so patients aren't held up at the front desk, which in turn allows for more A/R.
Usability
Other Software Used
WebPT
RUN from FIS/Worldpay!
Use Cases and Deployment Scope
Credit Card processing
Pros
- processing seems accurate
Cons
- customer service
- customer service
- customer service
Most Important Features
- credit card processing
Return on Investment
- over the years, many many hours of lost productivity
Big tech killing small Businesses. Vantive(Worldpay/Mercury) all fraud
Pros
- They deduct their percentage in a timely manner
Cons
- Empathy for the small businesses they claim to help
- Expensive processing machines
Return on Investment
- They took too much for a small business.
Worldpay, a stable payment gateway provider with challenges with Account team
Use Cases and Deployment Scope
We needed a system to allow us to process international Credit cards that are compatible with Apple pay. We ended up using Worldpay as our Gateway to provide the broadest support for our needs. We leveraged it in conjunction with our eCommerce and OMS to be able to tokenize and capture transactions.
Pros
- It has broad support for networks and software solution.
- It is fairly easy to implement and configure.
- Has good technical support when you have the proper contact.
Cons
- The account teams that are assigned are not technical.
- It can be very hard to get answers if you talk to the wrong person.
- There is long lead times in account set up.
Most Important Features
- It's broad support for network and tech solutions it support.
- It's ability international payment support.
- It's ability to handle Apple Pay.
Return on Investment
- It allowed us to enable Apple Pay internationally.
- It delayed our project by several weeks due to set up.
- It allowed us to go live internationally with eCommerce.
Alternatives Considered
Authorize.Net
Other Software Used
Authorize.Net, CyberSource, Fiserv (First Data) - ICICI Merchant Services
Worth the try!
Use Cases and Deployment Scope
Worldpay currently works with our software. A lot of our clients become integrated with World Pay's services, as it provides them a lot of benefits to be integrated and use our software at the same time. By our clients being integrated, it helps prevent chargebacks and allows them to use a wide variety of our services because of this.
Pros
- Secures payments from clients.
- Prevents chargebacks.
- Allows a wide variety of payment methods.
Cons
- Customer service.
- Response time from customer service.
Most Important Features
- Wide variety of payment options.
- Fast payouts.
- Secured payments with preventing fraud.
Return on Investment
- Positive- More clients are enticed to use World Pay when they hear the benefits.
- Negative- Customer service lacks so our clients tend to complain about that.
- Negative- Rates can be a little high depending if client is currently using a local bank.
Other Software Used
Salesforce Lightning Platform (formerly Salesforce App Cloud), Microsoft SharePoint, Microsoft 365 (formerly Office 365)
