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https://dudodiprj2sv7.cloudfront.net/product-logos/l7/oL/XGSL6PTE7PRD.PNGXMediusFAX, fast and secureWe use it to receive faxes to our desktops, making it fast and convenient for response time.,Goes right to my mobile Can respond immediately with a forward of the attachment Don't have to save to my desktop faxes.,The headers can be condensed or smaller Being able to send a fax from it Use of an app,10,Speed Efficiency Convenient,,Microsoft Office 365, MS SharePointQuick and effective secure PDF faxesUsed by myself and all approving authorities within the company,When you get a fax it previews the whole fax in email As you can see the scan without needing to open the attachment it speeds up review and approvals. Anybody can fax you even members outside your organization and it converts it to a PDF super easy. Quick email response after the fax.,I cannot think of a way to make this easier to use. It is fool proof.,10,Overall it expedites approvals when an approving authority is mobile, effectively helping to ensure no slow down in business. It works wherever you are so nobody is waiting for an approval and even people outside the company can use it.,,JabberXMedius compared to other servicesWe are mainly using it to receive documents that need to be received in a hurry; otherwise, most of our file transfer is conducted via Egnyte.,Customer Support has always solved issues in a hurry.,Updates available notification is lacking. Java support - when will it be able to support Java updates?,7,It has provided a form of receiving secured documents or to send documents that are needed in a time crunch,Egnyte,EgnyteMy XMedius experienceXMedius is our enterprise faxing solution company-wide. Any new projects that we implement are added to our XMedius environment.,Easy implementation of new sites. Usually takes 10 minutes or less to add a new site. XMedius support is extremely proactive. They usually respond within 10-15 minutes after opening a ticket.,None that I can think of at this time.,9,We have only recently come up with a pricing model to charge back to the projects that use XMedius. It is too soon to determine ROI.XMedius FaxingWe use XMedius faxing solutions throughout in our company and recommend clients who are looking for decent faxing solutions. XMedius delivers fast reliable service, faxes comes in straight in mailbox (you can select destination and add different devices for delivery i.e: printers, copiers) We can help setup faxing solutions for any customer in minutes and ensure best user experience when it comes to faxing, sending faxes are easy too, all you need is your favorite email application and you can start faxing in no time, you can include multimedia contents such as PDF, WORD, DOC,Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices Sending faxes are easy as simple composing email. You can attach different types of document. Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes Great tech support,Support closes at 5:00 PM CST (should start a 24/7 support) No trial / evaluation offers on cloud-based platform,10,I m not sure on pricing or how XMedius is pricing solutions now Cloud-based / vs On-Prem I think my vote always goes for on Prem ROI (not my field),Microsoft Azure, Docker, VMware ESXi
Windows, Linux, Mac
XMediusFAX
15 Ratings
Score 8.5 out of 101
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XMediusFAX Reviews

XMediusFAX
15 Ratings
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Score 8.5 out of 101
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Reviews (1-7 of 7)
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Richard Singh profile photo
September 07, 2018

User Review: "XMediusFAX, fast and secure"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to receive faxes to our desktops, making it fast and convenient for response time.
  • Goes right to my mobile
  • Can respond immediately with a forward of the attachment
  • Don't have to save to my desktop faxes.
  • The headers can be condensed or smaller
  • Being able to send a fax from it
  • Use of an app
If a security feature is needed for your PDFs, this is easy for anyone to use.
Read Richard Singh's full review
Troy Baldwin profile photo
September 07, 2018

XMediusFAX Review: "Quick and effective secure PDF faxes"

Score 10 out of 10
Vetted Review
Verified User
Review Source
Used by myself and all approving authorities within the company
  • When you get a fax it previews the whole fax in email
  • As you can see the scan without needing to open the attachment it speeds up review and approvals.
  • Anybody can fax you even members outside your organization and it converts it to a PDF super easy.
  • Quick email response after the fax.
  • I cannot think of a way to make this easier to use. It is fool proof.
Anybody who is able to do electronic approvals and does not have time to open the attachment but needs to see page one only it is right there in email.
Read Troy Baldwin's full review
Dorothy Spencer profile photo
March 06, 2018

XMediusFAX Review: "XMedius compared to other services"

Score 7 out of 10
Vetted Review
Verified User
Review Source
We are mainly using it to receive documents that need to be received in a hurry; otherwise, most of our file transfer is conducted via Egnyte.
  • Customer Support has always solved issues in a hurry.
  • Updates available notification is lacking.
  • Java support - when will it be able to support Java updates?
Faxing is becoming obsolete
Read Dorothy Spencer's full review
Bryan Formby profile photo
January 09, 2018

XMediusFAX Review: "My XMedius experience"

Score 9 out of 10
Vetted Review
Verified User
Review Source
XMedius is our enterprise faxing solution company-wide. Any new projects that we implement are added to our XMedius environment.
  • Easy implementation of new sites. Usually takes 10 minutes or less to add a new site.
  • XMedius support is extremely proactive. They usually respond within 10-15 minutes after opening a ticket.
  • None that I can think of at this time.
It is well suited for our environment. We are only at about 50% capacity regarding channels in use. We are able to expand easily.
Read Bryan Formby's full review
No photo available
March 09, 2018

XMediusFAX Review: "XMedius Faxing"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use XMedius faxing solutions throughout in our company and recommend clients who are looking for decent faxing solutions. XMedius delivers fast reliable service, faxes comes in straight in mailbox (you can select destination and add different devices for delivery i.e: printers, copiers) We can help setup faxing solutions for any customer in minutes and ensure best user experience when it comes to faxing, sending faxes are easy too, all you need is your favorite email application and you can start faxing in no time, you can include multimedia contents such as PDF, WORD, DOC
  • Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices
  • Sending faxes are easy as simple composing email. You can attach different types of document.
  • Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes
  • Great tech support
  • Support closes at 5:00 PM CST (should start a 24/7 support)
  • No trial / evaluation offers on cloud-based platform
Insurance companies,
Medical records (Hospitals)
Financial institutes
I think if you receive a fax on a traditional paper/analog setup chances are you wont have the information after a few months, where as an email in your inbox stays forever (unless you loose the account :p )
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Jon Loane profile photo
December 08, 2017

XMediusFAX Review: "XMedius"

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a reseller of XMediusFAX. We plan, deploy and support hundreds of XMedius systems.
  • Fax Conversion
  • Monitoring of incoming and outgoing faxes
  • Working with XMedius support
  • Coversheet editor is garbage, seems like a product designed in 1998
  • Documentation
  • Their support site needs more articles. I hardly ever can find the help I need on my own. I almost always have to open a ticket with them. Sometimes their tickets won't contain notes about what they did to fix it... so if I have the problem again I have to open another ticket. I can't just simply reference their notes.
XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place.
Read Jon Loane's full review
Lucy Kang profile photo
October 17, 2017

"XMediusFax review from Financial Technology Analyst"

Score 8 out of 10
Vetted Review
Verified User
Review Source
XMediusFax is used as a faxing solution within a couple of title production systems. It is being used by a couple business verticals, but not as a whole.
  • Can send Word documents and PDFs successfully.
  • Detailed error logs are stored in the XMediusFax management site.
  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Well suited: if an application doesn't have a faxing feature, this will be a great tool to assist.
Less appropriate: if the users want to see the success/failure log from XMediusFax, it might not be available as it resides outside of the application.
Read Lucy Kang's full review

XMediusFAX Scorecard Summary

About XMediusFAX

XMediusFAX® is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services.

According to the vendor, one of the main benefits of using XMediusFAX is the elimination of costs for analog phone lines, maintenance, paper, supplies and other related expenses. XMediusFAX is also designed with security and technical compliance in mind, with built-in features like, audit logging, zero fax retention, and encryption.
Categories:  Output Management

XMediusFAX Features

Additional Features
Has featureUses existing IP infrastructure and eliminates costs for analog phone lines, maintenance, paper, supplies, and other related experiences
Has featureEvent log tab offers advanced traceability for a complete fax audit
Has featureSimplified integration

XMediusFAX Screenshots

XMediusFAX Competitors

OpenText Fax Solutions, Biscom, Esker

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Does not have featurePremium Consulting/Integration Services Available?No
Entry-level set up fee?No

XMediusFAX Customer Size Distribution

Consumers
%
Small Businesses (1-50 employees)
40%
Mid-Size Companies (51-500 employees)
30%
Enterprises (> 500 employees)Enterprises (> 500 employees)
30%

XMediusFAX Support Options

 Free VersionPaid Version
Phone
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

XMediusFAX Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported Countries:Canada, United States, Brazil, United Kingdom, France, Germany, Australia, Italy
Supported Languages: English, French, German, Portuguese, Spanish, Italian, Russian, Chinese