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Users of this software have found that its visualization feature greatly enhances delivery routing, resulting in more efficient use of …
Starting at $87 one-time fee
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What is Zippykind?
Zippykind is a delivery management software and app designed to streamline delivery operations and enhance customer satisfaction. According to the vendor, this solution is aimed at small to medium-sized businesses in various industries, including delivery and logistics companies, e-commerce businesses,...
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Meadow Plan
$87
Cloud
one-time fee 29c per ticket
Forest Plan
$360
Cloud
one-time fee 24c per ticket
Orchard Plan
$570
Cloud
one-time fee 19c per ticket
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://zippykind.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $87 one-time fee
Product Details
- About
- Tech Details
What is Zippykind?
Zippykind is a delivery management software and app designed to streamline delivery operations and enhance customer satisfaction. According to the vendor, this solution is aimed at small to medium-sized businesses in various industries, including delivery and logistics companies, e-commerce businesses, food delivery services, retailers with delivery services, and courier services.
Key Features
Interactive Map Dashboard: According to the vendor, users can easily track the location of drivers, send new deliveries, and navigate through past and future orders using the calendar view.
New Features: The vendor provides a blog post that offers descriptions and screenshots of the latest enhancements to the software.
Demo Videos: Users can explore the vendor's Youtube channel to watch demo videos showcasing each feature of the Zippykind platform.
iPhone and Android Drivers App: According to the vendor, delivery drivers can utilize a comprehensive app for navigation, routing, customer and dispatch communication, as well as photo, notes, and signature attachments.
Dispatch Software: The vendor states that store managers and operators can have total oversight over drivers and deliveries through the dispatch software.
Increase Customer Happiness: According to the vendor, Zippykind offers features such as real-time tracking, autonomous communication between customers and drivers, signature verification, and customer ratings and feedback to enhance customer experience.
Drivers Stay Efficient: The vendor claims that drivers can receive push notifications with delivery details, accept or decline delivery tickets, add photos, notes, and signature verification, and sort delivery destinations efficiently.
Communicate Better With Customers: According to the vendor, drivers can facilitate communication with customers through photo attachments, custom messages, and integrated directions using Google Maps.
Dispatch Operator's Dashboard: The vendor states that users can gain real-time tracking of drivers and delivery tickets, easily search the map for tickets, and overlay delivery and driver zones for efficient management.
Delivery History Heatmap: According to the vendor, users can analyze past deliveries with heatmap, line chart, or column chart visualizations, and filter results by team, driver, or date range.
Zippykind Video
Zippykind Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users of this software have found that its visualization feature greatly enhances delivery routing, resulting in more efficient use of employee resources and narrower delivery windows. By optimizing truck routes and reducing unnecessary manpower and hours, businesses have been able to save on fuel costs. Additionally, the software has significantly reduced the time spent managing deliveries, cutting it down to a quarter of what it used to be. Customers have reported faster delivery times and have found the software to be useful for various types of deliveries. The excellent phone support provided by the company has also been praised by users, helping address any questions or concerns they had about the software.
Rental businesses have experienced improved efficiency and elevated customer service levels through step-by-step communication with clients made possible by this software. Small companies, who initially doubted its dispatch capability for their size, have been impressed by its functionality. Moreover, customers appreciate the real-time tracking feature that enables them to track their purchases. Overall, this software has proven to be a valuable tool for businesses across different industries looking to optimize their operations and enhance customer satisfaction.