Zronic

Zronic Live Chat is a feature-rich application designed to enhance customer experience and potentially drive conversions. This software solution enables businesses of various sizes, from small startups to large enterprises, to engage with their website visitors in real-time through live chat. According to the vendor, Zronic Live Chat is utilized by sales and marketing teams, customer support and service teams, e-commerce businesses, web hosting companies, and the travel and hospitality industry to provide support, address queries, and offer personalized assistance.

Key Features

Live Chat Application: According to the vendor, Zronic offers a live chat application that allows businesses to answer customer queries in real-time, potentially providing support and improving customer satisfaction.

Hosting: The vendor claims that Zronic's live chat application provides sales agents with the flexibility to assist and capture potential customers in the hosting industry. Agents can leverage customer engagement tools to answer questions about hosting plans and technical specifications, potentially helping prospects make informed decisions.

Ecommerce: According to the vendor, Zronic's live chat application is equipped with features specifically designed for e-commerce businesses. Agents can create departments, assign agents to relevant departments, and transfer chats to ensure engagement and support. The application provides user behavior insights that can be utilized to potentially convert prospects into customers at scale.

WordPress: The vendor states that Zronic's live chat solution is easy to install and compatible with all types of WordPress websites, including WooCommerce and business websites. The application provides a beginner-friendly interface that allows users to set up a live chat widget quickly and start interacting with website visitors.

Travel: According to the vendor, Zronic's live chat application is tailored to meet the needs of the travel industry. Agents can instantly share travel-related information with customers seeking assistance, potentially providing a seamless and personalized experience. The application includes features such as offline forms and in-built emailing, potentially ensuring that no leads are missed even when agents are offline.