Name: Zronic
Price: 3 USD
Author: Zronic

Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Development

Board Management

Business Intelligence (BI)

Collaboration

Facility Management

Operational Analytics

Privacy Policy Generators

Enterprise

Accounting

Nonprofit Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Data Collaboration

Data Mapping

Density-Optimized Servers

Email Encryption

Fraud Detection

IT Service Providers

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Network Simulation

Platform-as-a-Service (PaaS)

Robotic Process Automation (RPA)

Telecom Expense Management (TEM)

Web Scraping

Workload Automation

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Blogging

Content Management

Email Marketing

Employee Advocacy

Local Marketing

Marketing Automation

Mobile Analytics

Screen and Video Capture

Search Engine Marketing (SEM)

Social Media Management

Survey & Forms Building

Web Analytics

Website Builder

Marketing

Job Site Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Revenue Operations

Sales Engagement

Social Commerce

Sales

File Integrity Monitoring

Security

Camp Management

Chargeback Management

Dental

ID Card

Laboratory Information Management

Nonprofit CRM

Vertical-Specific

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Zronic Live Chat is a feature-rich application designed to enhance customer experience and potentially drive conversions. This software solution enables businesses of various sizes, from small startups to large enterprises, to engage with their website visitors in real-time through live chat. According to the vendor, Zronic Live Chat is utilized by sales and marketing teams, customer support and service teams, e-commerce businesses, web hosting companies, and the travel and hospitality industry to provide support, address queries, and offer personalized assistance.

## Key Features

**Live Chat Application**: According to the vendor, Zronic offers a live chat application that allows businesses to answer customer queries in real-time, potentially providing support and improving customer satisfaction.

**Hosting**: The vendor claims that Zronic's live chat application provides sales agents with the flexibility to assist and capture potential customers in the hosting industry. Agents can leverage customer engagement tools to answer questions about hosting plans and technical specifications, potentially helping prospects make informed decisions.

**Ecommerce**: According to the vendor, Zronic's live chat application is equipped with features specifically designed for e-commerce businesses. Agents can create departments, assign agents to relevant departments, and transfer chats to ensure engagement and support. The application provides user behavior insights that can be utilized to potentially convert prospects into customers at scale.

**WordPress**: The vendor states that Zronic's live chat solution is easy to install and compatible with all types of WordPress websites, including WooCommerce and business websites. The application provides a beginner-friendly interface that allows users to set up a live chat widget quickly and start interacting with website visitors.

**Travel**: According to the vendor, Zronic's live chat application is tailored to meet the needs of the travel industry. Agents can instantly share travel-related information with customers seeking assistance, potentially providing a seamless and personalized experience. The application includes features such as offline forms and in-built emailing, potentially ensuring that no leads are missed even when agents are offline.

Basic

Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services.  Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.

Chat Ruby 10

Chat Ruby 30

Chat Ruby 50

Call Ruby 100

Call Ruby 200

Call Ruby 350

Call Ruby 500

Ruby Virtual Receptionist Services

BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

Pro Plan

BotStar

Zronic

Live Chat Software allows website operators to interact directly with visitors on their websites, typically through some combination of instant messaging / chat, video, and survey forms.

Live Chat

Chat Automation

Allows businesses and website owners to interact with visitors in real time through a chat box or webchat (video, SMS, messaging, etc) that can be customized for user experience optimization.

Real-time messaging

Refers to the functionality and usability of real-time chat messaging with customers and prospects.

Chat notifications

Alerts and reminders for chat requests, missed messages, appointments, etc.

Prospecting

The ability to identify, qualify, and segment prospects, as well as filter leads.

Chat-based scheduling

Enables customers and prospects to book and schedule meetings.

Ticketing system

Ticket form creation and routing to designated service representatives based on chat interactions.

Third-party integrations

Integrations with third-party software for CRM, scheduling, marketing automation, telecommunications, SMS, messaging, etc.

Chat widgets

Pop-up chat boxes that enable customizable greetings, canned responses, and interactions between customers and live agents or chatbots.

Chat sentiment analysis

Allows the software to gauge the level of customer satisfaction in chatbot, live chat, or virtual assistant conversations.

Chat transfer

The ability to transfer live interactions to different departments or agents.

Chat Analytics and Reports

Analytics and reporting on web visitors' activities and interactions with customer service representatives.

Chat history and transcripts

Enables users to visualize past conversations and notes.

Chat reporting

Standard or customizable reports with user engagement metrics.

Chat and web analytics

Analytics that enable the tracking of user website visits and chat box interactions.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Zronic

Overview

What is Zronic?