Overall Satisfaction with 8x8 Contact Center
My self and my dispatcher use 8x8 Contact Center. It allows us to have a general phone number for our customers to call and be able to come through to our cell phones, so we are not tied to a land-line.
- Being able to set rules on when it can ring to what phone number first
- Being able to change these rules at anytime
- If we have questions or need some support, make it easier to get through.
- Haven't tracked
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Contact Center go as expected?
Yes
Would you buy 8x8 Contact Center again?
Yes