Transitioning to 8x8 and the experiences thusfar
December 20, 2020
Transitioning to 8x8 and the experiences thusfar
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We use 8x8 to both allow our sales staff to communicate with each other as well as clients. We also use it to allow corporate staff to make and receive calls. It allows our staff to be completely mobile while still being reachable.
- Call quality
- Call connectivity
- Texting
- Numberless extensions
- Intermittent call drops
- Minor tweeks on UI
- Allowed us more flexibility with mobile staff
- easier communication with internal staff and external clients via messaging
- Lower cost that previous On-prem solutions
We previously used the Allworx on-site VOIP system. Having migrated away from Allworx, we are finding the administration of 8x8 very similar, so we came from a background of VOIP administration. Using that experience, helped us transition to 8x8 very easy. Also, not being tied to internal hardware made for a better, more flexible deployment.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes