Updated January 08, 2018


Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Abila MIP Fund Accounting

MIP is used across the organization. It is able to bifurcate expenses by numerous categories. I can gather information such as staff hours that come from payroll as well.
  • Allows for multiple distribution codes.
  • Allows user defined fields.
  • Good telephone support.
  • Fairly user friendly.
  • The fixed asset module is very weak. There are numerous glitches. You cannot modify a distribution code during the lifetime of the asset once set up.
  • Help screens could be improved significantly.
  • Better integration with drillpoint report writer.
  • Budgeting ability is nonexistent. Budgeting needs to be done outside of the G/L and essentially we need to manually input thousands of fields for the budget.
  • Lack of support for integration for positive pay.
  • Payroll data information information is much better than with previous system.
  • Audits are clean. Information can be provided easily although the trial balance reports are very clunky.
  • We can find information easily.
It hasn't made that much of an impact [on our ability to manage multiple funds from multiple sources.]
It was the right option at the time we converted to it (2009). We have since seen other online options that look good but are very costly.
Prior to MIP we used Solomon (a Microsoft product) and have previewed Intacct.
We have been on this for several years and there are newer (more expensive) platforms that could be better for organizations that need immediate up to date dashboard information. MIP is good for non profits that need to break down expenditures and revenues due to multiple reporting sources.

MIP Fund Accounting Feature Ratings

Using Abila MIP Fund Accounting

2 - Staff with significant experience with IT services
  • Can break down expenses well
  • good for cost reporting
  • can import allocations
  • can collect staff hours
  • If reporting was easier we could get more information.
  • I wish budgeting was easier
There are better products on the market but it requires a big commitment to switch.
7 - finance and billing

Abila MIP Support

Positive that it is US based. They are responsive but do not always know the answers.
Quick Resolution
Good followup
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
No - Hasn't seemed necessary
Yes - Fixed asset modules have glitches. They have been acknowledged but not fixed. We have to do workarounds.
Once we had to close a year and it did not close properly. The support team wrote a patch repair program specifically for us.