Item: Absorb LMS
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Absorb is the LMS that powers our internal training site. We use it to house the schedule for all of our instructor-led courses, elearning (mandatory and optional) and resources. We have about 12,000 users on the platform. It allows us to automate onboarding, track engagement with all of our training mediums, and provide metrics and reporting via Analyze.

Pros and Cons

Analyze is a complete gamechanger. Has transformed our analytics and saved tons of time.
Auto-assignment of curriculums.
Custom curriculum/course pages

ILT set up; ability to have recurring sessions that are different lengths
Auto-enrollment at various post-intervals; ie 60-days post completion receive an elearning follow up
Only being able to enroll in one ILT session. Sometimes we have things people need to repeat and need to make new courses every time.

Return on Investment

Far more learner engagement prior to no LMS
Improvement of all onboarding which is now automated
Better user experience with training (automated learning vs. emails, etc.)

Absorb LMS Product Features

Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
Ecosystem Integrations (Absorb APIs or Absorb Connectors)

Analyze is incredible. Absolutely upped our metrics and reporting game with all of our stakeholders being able to have numbers at our fingertips at any given moment. Definitely worth the investment just for this product.
The integrations we have with Udemy are also very helpful for us to have centralized learning for our employees all in one place.

Support Rating

I will say support response is always very fast, but we have various degrees of success based on the person. Usually things are resolved but are sometimes drawn out. But, I do take comfort that they are responded to very quickly and our CSM always escalates/tracks if needed.

Key Insights

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Absorb LMS go as expected?

I wasn't involved with the implementation phase

Would you buy Absorb LMS again?

Yes

Likelihood to Recommend

Generally the admin portal is very easy to use and intuitive. I had no experience prior but was able to pick it up quickly based on general LMS knowledge I did have. I think there is also room to grow in the design and being able to customize templates/pages that the users see.

Analyze Makes It All Worth It

Modules Used

Overall Satisfaction with Absorb LMS