ABNS User Absorb Review
October 02, 2025

ABNS User Absorb Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Absorb LMS

We use Absorb to host our learning material for our consumers. it allows us to provide articles to our learners and quiz them on their knowledge. We test how well they know the material in order to maintain their certification.

Pros

  • Customer service when there are questions or issues
  • customizable platform
  • Being able to sync with our other platform

Cons

  • the view change and mobile friendly version of our learning tool could be more user friendly.
  • being able to attach evaluation questions to transcript information
  • being able to edit a course once published without effecting users who have already finished the course.
  • improved learner engagement
  • streamlined employee onboarding process
  • positive feedback from our learners with new platform
overall user friendly.
Our support team has been incredibly helpful. Melissa is our number one contact. She is responsive, helpful ,friendly, and informative. If she doesn't know something she finds the right person to provide the answer or connect us to.

Do you think Absorb LMS delivers good value for the price?

Not sure

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Absorb has been able to provide us with what we needed. It doesn't give us everything we need but pretty close.

Absorb LMS Feature Ratings

Course authoring
8
Course catalog or library
8
Learning content
7
Mobile friendly
4
Progress tracking & certifications
6
Learning reporting & analytics
9

Comments

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