Review of Absorb
October 03, 2025

Review of Absorb

Hong Shu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Absorb LMS

At TMU, we use Absorb LMS as a centralized hub for all learning initiatives. It serves as a one-stop shop for learners, admins and leaders. The scope of our use case spans required elearning, instructor led courses, workshops and EDI related initiatives, covering the full training cycle from configuring courses, enrolling users, tracking completion and generating reports for leadership insights.

Pros

  • Very quick in responding to all our tickets
  • LMS training is tailored to the organizational needs

Cons

  • Accessibility
  • Group delete of courses
  • A default evaluation setup where users can respond with a combination of Likert scale questions and other formats
  • increased compliance
  • streamlined employee onboarding
  • greater LMS utilization
The Lms is generally very intuitive, with a clean interface that makes it easy for learners to navigate and access their training. Admins find the course management and reporting features useful, though there can be a learning curve when configuring more advanced settings. I also find lots of value in its report feature that can be utilized for leadership.
Whenever I reached out, Melissa has been responsive and helpful in helping us figure out the issues. The Absorb knowledge articles are also very useful for quick answers.

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Whenever I reached out to Melissa, our customer manager, she is very responsive and give me actionable next steps and workarounds.

Absorb LMS Feature Ratings

Course authoring
Not Rated
Course catalog or library
9
Player/Portal
10
Learning content
10
Progress tracking & certifications
10
Assignments
10
Learning administration
9
Learning reporting & analytics
9
Single Sign On (SSO) Enabled Learning
10

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