Great Experience - Wonderful Guest Service
October 28, 2025

Great Experience - Wonderful Guest Service

Pamela Fritz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Absorb Engage

Overall Satisfaction with Absorb LMS

I am using Absorb LMS for my independent HR Business to create trainings for small to medium sized businesses. I will be selling my courses to leaders in these buildings so that they can have detailed trainings for their teams. I like that Absorb LMS is user friendly and has a lot of tracking mechanisms in place for both me and the company owner/leader. I really enjoyed working with my implementation Manager [...]. She was amazing and made the process easy and worry free. There is a lot to learn but she was very detailed in her recaps and problem solving. I now feel I can operate the system fairly seamlessly and it is also very customizable which I really appreciated.

Pros

  • Implementation Support
  • Training within the system
  • Making training fun and intuitive

Cons

  • When logging into the training, necessary to minimize
  • Easy to sell
  • Easy to setup with credit acceptor
  • Had everything I requested
Overall I think the system is fairly easy to use. However, I could see someone that is not as technologically savvy having a bit of trouble navigating the site at times. The layout is nice and it has a dashboard for both you and the users. I like the subscription feature too.
  • Content Creation (Absorb Create)
  • Content Libraries (Absorb Amplify or 3rd Party Libraries)
  • Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
I have not yet started selling my courses but they will go live next month and I think it will be a great success. I think Absorb LMS has helped in making it that way. I am optimistic that it will all go well and look forward to see where the coming months take me.
[...] was my weekly support system during implementation and she was amazing. I had some hiccups with leaving my previous job and she was patient and understanding throughout the entire process. I liked her learning style and the notes she sent each week following the trainings. Anyone would be lucky to work with her throughout the onboarding/implementation process.

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

I appreciate the fact that the system is fairly intuitive and they make course creation very simple. It is easy to edit and it has a ton of functions. You can include pictures, videos, quizzes, certifications, and so much more. It is not a cheap system so it is likely not going to be a purchase for a smaller organization but if trying to reach larger audiences it is likely a perfect fit. Especially if you want something that is more customizable.

Absorb LMS Feature Ratings

Learning Management
10.0
Course authoring
10
Course catalog or library
Not Rated
Player/Portal
10
Learning content
10
Mobile friendly
10
Progress tracking & certifications
10
Assignments
10
Compliance management
10
Learning administration
10
Learning reporting & analytics
10
Social learning
10
Gamification
10
Single Sign On (SSO) Enabled Learning
10

Comments

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