Absorb is great
October 15, 2025

Absorb is great

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Absorb LMS

We use it to deliver training to external and internal parties. It solves business problems like executing compliance training to meet SOC2 and other requirements, deploying training to consultants at scale, and providing training for external market actors. We currently provide training for around 550 individual users, although that will likely grow.

Pros

  • Customized completion reporting
  • Custom LMS templates
  • User impersonation

Cons

  • Flexibility in updating the code of templates
  • Billboard photo logic rules/department availability
  • User interface for editing courses page - very confusing for someone without much experience
  • Using Absorb has indirectly facilitated our L&D team generating $134,000 approx. in billable client revenue
  • Absorb has allowed us to deploy biannual compliance seasons, which protect our company from security and safety issues
  • Absorb has allowed us to develop a replicable learning product for external clients
It's pretty good once you learn how to use it, but you do need to really learn how to use it. The course adjustment settings are not super intuitive, and everything is written in a generally complex way. It's not easy for a new employee to just jump right into. They actually have to do some training in Absorb first.
  • Content Libraries (Absorb Amplify or 3rd Party Libraries)
The Content Library access (Go1 specifically) has allowed us to source training on topics that it would normally take a long time to create, or that we don't have the subject matter expertise necessary to create. This has been a super invaluable addition, especially in instances like safety training or compliance training.
Absorb support always responds really quickly to all of my requests. Their responses are always super well-informed and helpful, and in the cases that they are not, they direct me towards resources that 9/10 will answer my question, whatever my question may be. They're great and honestly one of the best things about using Absorb.
I have only ever used Moodle in a personal educational setting, so not from an administrator-perspective, but Absorb definitely has a ton of settings and customizability. I know that one reason we decided to go with Absorb is their ability to create custom templates, which has enabled us to go after revenue-generating work.

Do you think Absorb LMS delivers good value for the price?

Yes

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

Yes

Did implementation of Absorb LMS go as expected?

Yes

Would you buy Absorb LMS again?

Yes

Absorb is particularly well suited to making detailed adjustments to a particular course, like enrollment/nudge email cadence, content, course image, and other settings. It is less appropriate if you are trying to do something very customized, like create a template for a client that goes beyond the settings available in the Absorb template settings.

Absorb LMS Feature Ratings

Learning Management
6.7
Course authoring
Not Rated
Course catalog or library
7
Player/Portal
8
Learning content
8
Progress tracking & certifications
Not Rated
Assignments
Not Rated
Compliance management
8
Learning administration
8
Learning reporting & analytics
9
Social learning
1
Gamification
1
Single Sign On (SSO) Enabled Learning
10

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