Great service and support
April 08, 2022

Great service and support

Kiar Olson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with accessiBe

I needed a solution that gave complete accessibility compliance and after demoing several different solutions, the staff at accessiBe provided the most insight and control over what my clients needed.
  • Easy setup
  • User-friendly interface
  • direct client bill when needed
  • great customer support
  • It would be nice to customize the interface with a WordPress plugin
  • Duplicate an stall for a customer
  • Complete ADA compliance
  • I am able to offer a complete ADA solution for websites
They all offer a very similar service but I needed great WordPress support, accessiBe excelled at that.

Do you think accessiBe delivers good value for the price?


Are you happy with accessiBe's feature set?


Did accessiBe live up to sales and marketing promises?


Did implementation of accessiBe go as expected?


Would you buy accessiBe again?


Great customer service and a very good product when installed on a website.

accessiBe Support

I have called several times and my questions were always answered right away.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I did not purchase premium support
I wanted to become a reseller due to recommending an accessibility service to my clients and they helped me through the whole process.