The Acquia Platform and support staff are impressive
February 08, 2023
The Acquia Platform and support staff are impressive
Score 10 out of 10
Vetted Review
Verified User
Software Version
Drupal Cloud
Modules Used
- Cloud Platform
Overall Satisfaction with Acquia Digital Experience Platform
Acquia is the host of our main website. As such, the entire platform is fully managed. This greatly helps to free up resources within internal IT teams, and Acquia support is there to help. When issues arises, opening a critical case with support results in immediate action from the support staff. Support is very responsive and will provide professional level assistance. Their speed to help is greatly appreciated and not something that you will find with all PaaS vendors.
- Responsive support
- Professional and helpful responses
- Feels like a true extension of your internal teams
- A bit tough to navigate through online documentation
- Insights gained via website analytical data
- Responsive website with less downtime than self hosted options
- Reduced costs when compared to IaaS and the support staff required
Do you think Acquia Digital Experience Platform delivers good value for the price?
Yes
Are you happy with Acquia Digital Experience Platform's feature set?
Yes
Did Acquia Digital Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Acquia Digital Experience Platform go as expected?
I wasn't involved with the implementation phase
Would you buy Acquia Digital Experience Platform again?
Yes