Acronis Backup - Keeping your Corporate Family Safe
October 08, 2018

Acronis Backup - Keeping your Corporate Family Safe

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Backup 12.5 Advanced

Overall Satisfaction with Acronis Backup

Acronis Backup is used throughout our organization, but it is primarily utilized in the Information Technology sections. It addresses the business problems of keeping our data reliably and transparently backed up. Some solutions are more complicated and difficult to implement, while others do not have the rich functionality that Acronis gives to our team.
  • Multiple platform support
  • Ease of management
  • Helps with ransomware protection
  • Great backup speeds
  • RTO lags a little bit behind the speeds that are claimed in the literature
  • Remote management could be better
  • Cloud storage should be included
  • Lack of popular 3rd-party cloud backup targets
  • Positive ROI in that at least three (3) times during the past year, users have been able to recover valuable data that may not have been replaceable by any other means.
  • The ROI was positive in that returns were seen the very first year we implemented it.
  • ROI is a difficult sell to middle and upper management... until they have a data loss or breach.
It appears to be very scalable. It has handled everything that we could throw at it, and believe me, we hit it hard during our initial testing phase. It has performed like a champ day in and day out for several years now. Even through upgrades, we have been able to handle our workloads seamlessly.
We found the pricing, pre-sales technical support, customer service, billing, and post-sales technical support to be above par as compared to almost all other enterprise backup solutions. Some were equal or better in one or more areas, but no one had as high of marks as Acronis across the board.
It is well-suited for enterprise use, even when multiple platforms are being utilized. You need to have a reliable network and a competent IT staff (which most are). It is less appropriate for very small companies or companies that have disparate locations across the globe. Acronis Backup Standard might be more suited for smaller companies.