Acronis Disaster Recovery Service Review
Anonymous | TrustRadius Reviewer
November 19, 2019

Acronis Disaster Recovery Service Review

Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with Acronis Disaster Recovery Service

We use Acronis Disaster Recovery Service to round out our offerings of BCDR planning and implementation to small/medium-sized businesses. Some businesses need a more robust and reliable solution that provides a swift RTO. Acronis Disaster Recovery Service provides that at a lower cost than having an onsite appliance. We offer this inside of a suite of other products.
  • Automatic IP handling
  • Automatic failover to the recovery service center
  • Very robust with a lot of options to use
  • Pricing can be a hassle and sometimes unpredictable. This is a byproduct of having to sell compute points in a data center as well as the backup software.
  • Implementation can be a bit complicated; someone who doesn't know what their doing can have a bad recovery experience.
  • User setup can be tricky unless the reseller themselves builds an automatic system.
  • Helped us to provide a complete offering to clients, whether they use it or not.
  • Allows us to compete with other DRaaS offerings.
  • It gives us multiple price points and objectives to offer clients when showing them different solutions.
Acronis Disaster Recovery Service provides an entirely cloud-based service that can be managed anywhere without the need for additional hardware. While we do offer other DRaaS options, they mainly involve redundant hardware that is costly and typically not suitable for small clients. Acronis Disaster Recovery Service provides a cloud-based service with agent-based installation at a competitive price.
The reseller or MSP often determine support for the service that the client chooses to purchase the product from. On the reseller or MSP side, Acronis Disaster Recovery Service support is outstanding. They are quick to respond to issues and always have someone available to help answer questions about sales, using the product, or training.

Do you think Acronis Disaster Recovery Service delivers good value for the price?

Yes

Are you happy with Acronis Disaster Recovery Service's feature set?

Yes

Did Acronis Disaster Recovery Service live up to sales and marketing promises?

Yes

Did implementation of Acronis Disaster Recovery Service go as expected?

Yes

Would you buy Acronis Disaster Recovery Service again?

Yes

Acronis Disaster Recovery Service is well suited in any scenario where a business has a server environment that they cannot afford to have gone down for any amount of time. It is less suited in a smaller business environment where downtime for several hours does not disrupt the flow of the business enough to offset the cost of Acronis Disaster Recovery Service.