MSP360 Backup - Big Backup Bang for little Backup Bucks
MSP360 Backup is used to backup critical customer data on the cloud.
Overview
What is MSP360 Managed Backup?
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.
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What is MSP360 Managed Backup?
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
MSP360 Managed Backup 5.2: New Backup Format, GFS, Restore Verification, Deduplication, and more
YouTube
Office 365 Backup and Google G Suite Backup with MSP360 Managed Backup
YouTube
What’s New in MSP360 Managed Backup 4.7
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Getting Started with Remote Deploy in MSP360 Managed Backup
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Backup to Amazon S3 with MSP360 Managed Backup
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Office 365 Backup and G Suite Backup: Getting Started with MSP360 Managed Backup
YouTube
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is MSP360 Managed Backup?
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.
MSP360 Managed Backup Features
- Supported: File backup
- Supported: Image-based backup
- Supported: Desktop backup
- Supported: Server backup
- Supported: Windows backup
- Supported: macOS backup
- Supported: Linux backup
- Supported: VM backup
- Supported: SQL server backup
- Supported: Office365 backup
- Supported: Google Workspace backup
- Supported: MS Exchange backup
- Supported: Immutable backups
- Supported: System restore
- Supported: Item-level restore
- Supported: Backup to AWS, Wasabi, B2; local backup
- Supported: Centralized management
- Supported: Rebranding
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
This video demonstrates how to start the first backup in MSP360 Managed Backup. This video shows how to create a company, assign a user to it, install the solution and create a backup plan.
The new backup format in MSP360 Managed Backup is out – with a number of features to make data protection job faster and easier. This video provides an overview of the main changes.
MSP360 Managed Backup Integrations
MSP360 Managed Backup Competitors
MSP360 Managed Backup Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | International |
| Supported Languages | German, Dutch, English, Spanish, French, Magyar, Italian, Chinese, Netherlands, Norwegian, Polish, Portuguese, Russian, Turkish, Japanese |
MSP360 Managed Backup Downloadables
Frequently Asked Questions
CloudBerry Backup is a cross-platform cloud backup and disaster recovery solution. It is integrated with major public cloud services and comes with complete backup and disaster recovery capabilities like data compression and military-grade encryption using customer-controlled keys.
Acronis Cyber Protect, Carbonite Endpoint, and Carbonite Safe are common alternatives for MSP360 Managed Backup.
Reviewers rate Support Rating highest, with a score of 8.4.
The most common users of MSP360 Managed Backup are from Small Businesses (1-50 employees).
MSP360 Managed Backup Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 40% |
| Enterprises (more than 500 employees) | 10% |
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Reviews and Ratings
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users recommend trying the free trial of Cloudberry Backup to test out all the features and supported storage providers. They suggest using the software for advanced users who have specific backup customization requirements, as well as for online businesses looking to manage databases and create backup copies. The software is considered cost-effective when compared to other options and has received high recommendations for its ability to perform restores, handle backup programs, and track backups. Users find the software easy to use with excellent functionality, making it a suitable choice for detailed and professional backup management. The integration with external hosting services enhances its capabilities. It is suggested to try the trial version before purchasing a license and compare it with other similar options in the market. Additionally, users recommend testing Cloudberry Backup with Amazon S3 for reliable cloud backup. While there might be some initial work involved in setting up storage, users find that the lower cost and improved performance justify this effort compared to alternative backup solutions. The quality of the product has left users impressed, especially those who have had positive experiences with other Cloudberry freeware products in the past.
Attribute Ratings
Reviews
(1-14 of 14)Companies can't remove reviews or game the system. Here's why
August 21, 2022
MSP360 Backup - Big Backup Bang for little Backup Bucks
MSP360 Backup is used to backup critical customer data on the cloud.
- Excellent dashboard to view backup status across the enterprise
- Easy to set up and install
- Backup agent is not resource intensive on the hardware
- Dashboard items are sometimes inconsistent
- Customer service and support
- Monitoring website can be slow to load and render data
March 21, 2022
Best Backup solution you can ever use
As an MSP, this is the standard backup solution that we use for all of our clients. We solve our client's backup and disaster recovery needs by providing both local and cloud backup solutions. We have used the cloud image to spin up a server in AWS when their system was down, awesome customer feedback. ZenaIT (www.zenait.com) works closely wth our clients and their backup / restore needs.
- Flawless integration with AWS
- Quick and reliable local restores from a NAS
- Always being updated and keeping up with current backup trends and standards
- OUTSTANDING and prompt support when it's needed the most
- MSP360 continues to update their products all the time and any suggestions are seriously reviewed and if validated it is updated in the next release
March 15, 2022
We love it.
Score 10 out of 10
Vetted Review
Verified User
I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since switching to them, everything has been great. The software just works. Updates always have new and better features. The price is perfect. My only complaint is that the backup software doesn't send an alert if it is uninstalled. After the software is uninstalled, the backup log will register one less backup. That is the only way to tell. This doesn't perfectly fit our compliance model, but it's not grounds to switch products.
- Data deduplication
- System images
- MSSQL
- Report when agent is removed/uninstalled
The MSP360 Backup is the go-to tool for Managed Services Providers in the IT world of small and medium-size companies because it is cost-effective, simple to implement, and covers the top customer's needs and wants. Also, it has a very comprehensive list of backup plans and options, making it easy to cover the most common scenarios in our market space.
- Easy restore
- Easy to use interface
- Cost effective
- Message errors are hard to understand
- Should add a general interface to manage all accounts, not a specific interface for every account.
- The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
March 07, 2022
Great Solution for Many Backup Scenarios
Score 10 out of 10
Vetted Review
Verified User
We use MSP360 Managed Backup to fulfill the needs of our clients when it comes to backups, be it files, exchange, virtual machines, SQL databases, Office365, or Gsuite messages and files, MSP360 got us covered.
- Backup of Files with muliple version, be it by number or by date
- Supporting the many different scenarios that our clients can have
- Backup of information that is already on Office365 or GSuite
- Real time support, like with a Chat for priority 1 tickets/problems
- Support for different SQL Databases
- MSP management for all the data types/ jobs
February 28, 2022
MSP360 has been a huge help for our business
We use MSP360 Managed Backup to support our client's data retention needs. From basic file/directory backups to full images, MSP360 covers all areas of our needs for data management and has a very versatile platform that allows us to direct data to any number of locations with the granular flexibility of any number of backup options.
- Offsite Backup
- Backup management portal
- Backup storage locations
- Branding
- Strong core infrastructure
- Improved aesthetics of management portal
February 25, 2022
MSP360 Managed Backup
I am a reseller/consultant. I have about a dozen clients on this backup solution, several of which require HIPAA compliance. All of these clients are either brand new businesses and this is their first brush with a backup solution, or we are replacing their current backup solution for one that is more reliable and economical than what they are currently using.
- Management console
- Deployment software
- Communication
- Each client I setup I have to fumble through the creation of a data bucket with the backend provider (Wasabi in my case). I havent found a clean way to reproduce that. (This may be a function of my lack of education and not a lack of features with the software.)
March 11, 2020
Great product and a great price
We had a client that was using an old unitrends system, but they kept running out of local storage space, and kept having to remove backups just so backups could run. We wanted a good AWS compatible option, and MSP360 was that option. We use this to run backups nightly and run straight into AWS Glacier storage.
- Super easy interface.
- Quick setup.
- Can save to really any cloud storage without issue.
- The CloudBackup Drive has some issues.
- Would be nice to have a single interface to manage all my servers.
- Requires a console on each machine being backed up.
March 09, 2020
My MSP360 Backup Review
We use MSP360 Backup to backup virtual machines, image disks, and files from many clients that we have. We use the 3-2-1 backup rule with this software in order to provide secure backup.
- Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
- You can limit cloud usage for customers and servers.
- You can transfer entire servers or virtual machines to cloud.
- You can backup files, disks, or virtual machines to local and cloud locations.
- Using the software could be simpler. There are many configuration options in backup plans that can be confusing.
- Sometimes errors occur in backups of hyper-v VMs that disappear on their own as if the software were problematic.
October 03, 2019
CloudBerry is a great solution
We use Cloudberry as our primary backup agent for all of our clients and internal systems.
- Ease of implementation.
- Nice white label option.
- Top-notch central management.
- AWS image restores limitations not set when setting up the storage.
October 03, 2019
CloudBerry: The good, the bad, and the ugly
My company uses it to back up client files on a daily basis. It helps us restore files when they are deleted. We are able to quickly set up a backup and monitor it as it runs overnight. We are able to protect company files and assist our clients in case they are ever crypto locked or have bad hardware.
- It's easy to set up.
- The file restore process is simple.
- Lots of variety in backup stores.
- The errors are hard to decipher.
- I have had to contact CloudBerry multiple times for assistance.
- Updating the appliance multiple times due to performance issues.
August 14, 2019
CloudBerry has your back.
We use it to interface with Backblaze B2 as a white-labeled product to provide endpoint and server backups to clients that don't have sensitive data and want a good price.
- Price
- Imaging
- File Backups
- Good to white label your backup solutions
- Updates
- Website
- Setup
November 06, 2018
Cloudberry Backup Rocks!
CloudBerry is a great solution to backup a server or workstation to either the cloud, locally or both. I installed it on two servers a couple of years ago and have had VERY good results with it. I backup those servers both locally to an in-house NAS and to AWS for offsite cloud backups. This software is very easy to configure and use. Love it!
- Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
- I love the file level backups with ransomware protection also. Perfect for file servers.
- None that I have found.
May 21, 2018
The BEST Backup Solution for MSP's - hands down!
We utilize CloudberryLab Managed backup Services to handle the cloud backups for our clients. 100 companies, with a total of 150 Machines/licenses. We utilize MBS to back up our client data and machine images to both Google and Amazon Cloud Storage services as well as to local USB/NAS drives. Having client-side encryption as well as redundant backup locations at a reasonable price point makes Cloudberry MBS the ideal solution for SMB clients such as ours.
- A wide array of choices for Backend storage - We use Amazon, Google, Backblaze and Wasabi
- Flexible Retention policies - We keep data/versions locally for one year, at Google for 90 days, and at Amazon for 30 days.
- Extremely low price point allowing us to charge prices that are competitive with Mozy and provide fully managed backup services
- Extremely powerful central management console allowing us to monitor, edit, and run backups and restores for all client devices from any computer or mobile device
- Reporting of summarized historical Backup activity by the client is weaker than it could be. Cloudberry has reached out via their Customer Forum to gather requirements and preferences, indicating that they are aware that it needs additional development
- The hybrid backup implementation is powerful (Local backup with data sent to Cloud afterward) but lacks the ability to have different retention periods for each destination