Acronis True Image: a software life preserver for Windows systems
October 30, 2019

Acronis True Image: a software life preserver for Windows systems

Andrew Egbert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acronis True Image

Following a disastrous system crash with my previous computer, I decided to purchase Acronis True Image 2018, though I now have the 2019 version, to begin backing up my system and, more importantly, my working files. I tend to employ a sizable and diverse catalog of productivity software, so if my workstation dies, everything must be reinstalled from scratch. I don't like to reinstall from scratch. With that in mind, TrueImage is synonymous with peace-of-mind, and it does work. I can't afford to lose my work, and this backup software has saved me twice.

So, in short, True Image 2019 remains a proven parachute.
  • The Incremental File Backup is particularly potent. I wanted to have a backup experience as closely matched to the Mac Time Machine as possible, and True Image does it quite nicely.
  • True Image can save to my network drives, which means that it has no difficulty in backing up system images and files to a server.
  • I'm pleased with the Rescue Media builder functionality. Usefully, for a system image, it will save an ISO, a Windows Image File (WIM), or save the image to a USB drive. The restore process is fairly straightforward.
  • Upon a system restore after a crash, the program was able to see my server but was unable to complete the process. However, once I copied everything to a detachable USB hard disk, it had no further problems.
  • I'd love to see an exact copy of the functionality of Time Machine, except on a PC. Seamless, nearly flawless. It's already pretty decent, though.
  • Okay, Acronis, you've knocked it out of the park already, but ...it's time to offer some hardware! Develop your own secure version of the Time Capsule that can be plugged into the network. It will only do one thing, and it will be the best at what it does.
  • The ROI is incalculable if the software saves me from a disaster. Loss prevention is worth its weight in gold.
  • This software has allowed me to retrieve older files that I've accidentally deleted, which is always a great relief.
  • Having a solid and easily accessed system backup is an incalculable matter of peace-of-mind that I do not wish to be without.
Acronis is steadily moving toward the functionality of Time Machine without having to own a Mac. I chose True Image based on my experience with other Acronis software -- namely Disk Director. DD has worked miracles and allows the user to test different actions without commitment, which is pretty cool and highly useful. True Image allows the user to tailor a host of decent backup schemes, which is also quite useful.
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.

Do you think Acronis Cyber Protect Home Office delivers good value for the price?

Yes

Are you happy with Acronis Cyber Protect Home Office's feature set?

Yes

Did Acronis Cyber Protect Home Office live up to sales and marketing promises?

Yes

Did implementation of Acronis Cyber Protect Home Office go as expected?

Yes

Would you buy Acronis Cyber Protect Home Office again?

Yes

After some experience, I think that this is probably the best and most functional backup and recovery software available for the Windows platform. It's straightforward and can act as an insurance policy against disaster. Quite good for the price, to be honest. It has so far saved me from an absolute disaster twice, and I am certain to maintain the latest version for each of my PCs. If you decide to save your restore image to a USB drive, it will require formatting, so it's best to have at least one dedicated volume, accessible by plugging into a USB port, for the purpose.

I purchased this software following my experience with Disk Director, which I still use, although I'm not certain that it's up to date. I've noticed that the 2020 version is available on the company's website, but that my software hasn't notified me that an update is available.