Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Acronis Cyber Protect Home Office (formerly Acronis True Image)

Overview

Reviews

Reliable backup

4
I use Acronis to back up a laptop used in teaching and research as well as my home computer. It solves the problem of recovering essential …

Can't go wrong with Acronis

10
We use it for service refreshing of new and repaired laptops. Super easy to use. Can have any IT staff use it and get the job done. While …

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Pricing

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What is Acronis Cyber Protect Home Office (formerly Acronis True Image)?

A personal solution that combines backup and antimalware together to protect the user from today’s threats – from accidents to failures to attacks.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.acronis.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Acronis Cyber Protect Home Office (formerly Acronis True Image)?

A personal solution that combines backup and antimalware together to protect the user from today’s threats – from accidents to failures to attacks.

Acronis Cyber Protect Home Office (formerly Acronis True Image) Features

  • Supported: For all your important data on Windows, Mac, iOS, Android, and Facebook
  • Supported: Complete Backup & Fast Recovery
  • Supported: Easy Disk Cloning & Full Image Backup
  • Supported: Cloud, Local or Hybrid Cloud Backup
  • Supported: Active Ransomware Protection

Acronis Cyber Protect Home Office (formerly Acronis True Image) Screenshots

Control your data: backup in just two clicks,
and view all your data and backup information in one placeYou’ll see the amount of data you’ve backed up, the number of backup versions in storage, and how many photos, videos, music and documents that are available to restore.

Acronis Cyber Protect Home Office (formerly Acronis True Image) Video

New features in Acronis True Image 2018 that make it the best solution for personal backup today.

Acronis Cyber Protect Home Office (formerly Acronis True Image) Competitors

Acronis Cyber Protect Home Office (formerly Acronis True Image) Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android

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Reviews

(1-17 of 42)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
I back up religiously, several different ways, and Acronis True Image is the method I use for online backup. We are a small firm, so I use it to back up all the shared data, as well as several key computers.
  • It is seamless. Set it and let it do its magic in the background.
  • The online portal allows you to quickly check the status of all backups easily.
  • The program includes an Antivirus scan in the background. Although I rely on different, more comprehensive software for virus scanning, every little bit helps.
  • My main complaint is that the interface for choosing which folders / files to back up is not that great. It takes a little digging to make sure that you have everything chosen correctly.
  • The initial backup takes a long time. Other companies provide a portable disk that you can 'seed' with your data and ship to them to shortcut the process, but they don't.
I'm not sure that this is suited for large companies. This is manageable for a small firm with several key computers that need to be backed up. I'm not sure this would scale well for a big company.
October 28, 2021

Reliable backup

Score 4 out of 10
Vetted Review
Verified User
Review Source
I use Acronis to back up a laptop used in teaching and research as well as my home computer. It solves the problem of recovering essential materials quickly in the event of a catastrophic computer loss or failure.
  • Restore works (the most important part of a backup)!
  • Restore to different hardware works, important when you upgrade computers.
  • Many options to select the type of backup, where stored, etc.
  • Includes real-time malware protection.
  • I'd like to be able to choose the backup drive by its hardware identification.
  • I'd like to be able to rename online backups.
  • The notifications panel seems unnecessary but it can't be disabled.
  • Notifications show off screen on high DPI display with task bar on the left.
  • New license agreement attempts to contract away freedom of speech.
Works well to backup three machines (my license limit) at a reasonable cost with a reasonable amount of online storage provided. It is somewhat clunky if you want to do rotating backups among two or more separate hard drives. A license agreement which restricts my freedom to publicly discuss how the software performs is offensive.
Responsive and work with you to solve problems.
dhruv gupta | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Some users are using Acronis True Image on their laptops to perform various functions related to backup of data. It supports all kinds of backup like file and/or folder backup, system partition backup etc. It helps in backing up data for emergency situations like ransomware attacks, transferring data, OS etc. to another computer among other things.
  • Best Graphical interface in backups apps.
  • Fast to backup data.
  • Has ransomware protection feature which sets it apart from other backup apps and negates the need to have a separate ransomware protection software.
  • The setup takes time to install.
  • The app does not run in domain environment without domain admin login.
  • The speeds are great but can be improved a bit more.
Acronis True Image is well suited to people who are looking for a reliable and easy to use backup program. It is excellent for both home and business users but would recommend it for home use more. I also like that the app supports backing up data to cloud storage also in addition to local drives/external hard disks etc.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Acronis True Image (ATI) provides locally-stored daily backups of client projects, drafts and assets. Since our files are fairly large, its delta backup feature saves a lot of time by backing up only parts that have changed. These backups also make it possible to test certain configurations and then revert them afterwards. ATI is also used to store clean ready-to-go images of common applications and software configurations which can be easily restored if a system becomes corrupted or degrades significantly in performance.
  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
  • Like many other backup software, its reliance on volume shadow service (VSS) can be troublesome to troubleshoot. Errors around VSS tend to be cryptic and could be caused by completely unrelated issues (Acronis VSS doctor can only help so much)
  • Mac version of ATI has many issues and occasionally fails to restore an image because of the split system and data volumes in macOS Catalina and later
  • Updater in Mac version of ATI causes constant kernel_task activity (20%+) randomly until internet connection is cut off or the updater file is made non executable
  • Error messages in ATI are often too generic and not helpful
  • ATI will also randomly delete all the previous backups except the recent one even though ample disk space is available on the destination disk. As mentioned previously, the mac version will sometimes fail to restore on Catalina (10.15) and later.
ATI provides a robust set of features in the Windows version and is great for both home and business use. It is easy to setup different backups of different folders and run them all on a schedule. However, some knowledge of backup schemes will be helpful as it provides many different types (incremental, differential, etc), but it does not provide any recommendations on which method is ideal for which use case scenarios. The Mac version is significantly lacking in features and by default does not appear to exclude certain cache folders so without excluding them manually, you may find your backup volume filling up faster than usual. On Windows, the commonly used folders are excluded by default but may still require fine tuning depending on the applications being used. (e.g. Adobe's massive media cache folder will indeed get backed up)
Acronis Support via the forums is almost non existent and takes up to a month for a response that is often not helpful. Dedicated support is better but still takes at least one week for replies (and sometimes non existent). When they do get in touch, they seem to try their best to provide context and enclose instructions on how to collect logs, etc.
Score 10 out of 10
Vetted Review
Reseller
Review Source
I use this product internally, as well as recommending and selling it to other people and organizations. I use the software to create scheduled, automatic full system image backups of company and client workstations (as well as Windows servers with the appropriate Acronis server products). This product has proven useful numerous times over the last 12 years both for bare-metal recovery of systems with failed drives, as well as to recover individual files that were corrupted or deleted by users. It has proven itself invaluable.
  • Full, automatic backups with no user action required.
  • Email notifications of backup completion status for confirmation that successful backups are occurring.
  • Protection of backup files from accidental deletion or malware interference/encryption.
  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Acronis True Image is my go-to recommendation for automatic full system backups. It is often the fastest and most complete way to recover a failed system. Conversely, for backups of user data only, I actually prefer a cloud solution such as iDrive, which is far simpler to set up than most online solutions, and offers included phone and email technical support that is quite competent.
John E. Walters - Certified Tax Strategist | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Acronis True Image both on our networked computers and standalone computers in our office as our main computer data backup and restore system. It is our go to solution for our data integrity for virus, ransomware, and system backups
  • Computer Data Backups
  • Virus protection
  • Disk drive cloning
  • Disk cleaning and reformatting
  • User interface could be improved such that when hovering over tools a better description could pop up to list the functions of that tool and how to use it
  • Improved virus protection options
  • Have all the features and functions of the software available without additional subscriptions required and fees
I think that Acronis True Image provides to our business the best value in data protection bar none. It is a perfect solution for small and medium sized businesses.
Score 8 out of 10
Vetted Review
Verified User
Review Source
I am using Acronis True Image to backup all my Windows computers. It is easy to use, [low-maintenance] backup solution for Windows. Since Windows doesn't have [an easy-to-use backup] solution like Time Machine on Mac - Windows users have to find a 3rd party solution that would help them do daily/weekly backups of their files. Most 3rd party solution[s] either don't do their job well or not reliable or super expensive. I think Acronis True Image is one of the best from that perspective.
  • Reliable backup and restore
  • Low maintenance of the software
  • Easy to use and configure
  • I would prefer more transparent and fleximechanism like Time Back Machine
  • I would like to see notifications after backup
  • I would like to see notifications before backup
Acronis True Image is well suited to provide low maintenance reliable backup solution for Windows Machines without much headache. It is easy to install and configure and use. It is less appropriate for Mac machines as [their] Mac solution of Time Back Machine is more appropriate and native to use.
Score 2 out of 10
Vetted Review
Verified User
Review Source
[Acronis True Image was] implemented as part of a redundant backup and recovery plan. Running this on a workstation with a local external drive and cloud, and laptop with a local external drive. Purchased because of the imaging reputation that Acronis traditionally has, and interested in their new claimed ability to help interrupt ransomware.
  • Imaging
  • Cloud backup is not functioning well
  • User interface is clunky
  • Speed in settings, loading, backups and everything else
The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the local backup image is perfectly awful and the months of tech support ended with them telling me I had a "VSS issue" on a brand new workstation and that I should just create a separate cloud image. After months of it taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We basically use it to image our own laptops and workstations, but we have used it to create images from some POS systems at our clients' facilities. True Image saved the day on that since we could use dism at the very moment since the image got corrupted.
  • Imaging OS for future reference.
  • Prevents malware on such images.
  • Easy backup method.
  • Maybe price for the end-user. Some think it's kind of expensive for a household, given that they could have Clonezilla for free.
  • Better support for third party backup providers like Wasabi.
  • Better mobile UI.
When we hit a wall trying to create an image from a POS system, Acronis was the tool that helped us save the day for our client.
I really haven't contacted their support but everything has been very intuitive and if I need something done I just google it so far.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Acronis True Image as a part of our redundant data backup plan to ensure that our accounting and other business data is being protected. We backup locally on a USB drive, on our corporate Microsoft OneDrive, and also using Acronis for cloud backup. We have experienced ransomware attacks twice within the past several years. We implemented Acronis after the first one and used it to restore our data after the second one happened.
  • Automated scheduled backup
  • Intuitive process for data restoration
  • Could use more functional backup of mapped network drives, this has occasionally been a problem
Acronis True Image is best for ongoing schedule of backup routine on a single machine. Best suited for small businesses without an IT department. I would have a hard time trying to set it up for several users. Seems like Acronis was designed for "the guy at the office who knows how all the computer stuff works," which is me.
I have only needed to contact support once regarding methods to backup data on shared network drives. They were responsive and provided a solution right away that worked.
Jason Clarke | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use it specifically to image user computers when attempting to preserve data after a security or virus/malware related incident. I also use it heavily to grab an image from damaged hard drives so I can attempt to lay it down on a new hard drive. It has worked time and time again.
  • Grabbing images from hard drives.
  • Cloning hard drives.
  • Backing data up.
  • They need to go back to the way the software worked and looked in 2010....GUI is different now. I have opted to use 2010 due to this in a lot of cases.
  • Wish cloning was more streamlined, like Samsung has for cloning HDDs to their new EVO SSDs.
  • Wish there was more included in their rescue media feature.
Software is well suited in general for its cloning and imaging abilities. I prefer it over any other product of the same function. I will gladly pay for something that actually does what it advertises over a similar free product. I wish their software had some disk repair features to use in coordination with their cloning features to help correct issues and make cloning go smoother and more reliably.
I have never had an issue with their software and therefore have never had to reach out to their support for anything. I have however used their online help to answer questions about functionality. I found no issues getting the information I was looking for. It seemed that if their own support didn't have the answer, there was a user on their forums who did.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Acronis True Image to individual backup PCs in our company. It is a cost-effective solution for us. Acronis has been extremely reliable, and we have used it for restores multiple times. The ability to password protect and encrypt the backups are great features. The interface is simple, intuitive, and easy to use.
  • Reliability
  • Ease of use
  • Enhanced user interface
Acronis True Image can be used in any office scenario that I can think of where PCs are involved, and backups are needed.
I have not used Acronis support specifically but have had email correspondence with product questions, and they were excellent.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Following a disastrous system crash with my previous computer, I decided to purchase Acronis True Image 2018, though I now have the 2019 version, to begin backing up my system and, more importantly, my working files. I tend to employ a sizable and diverse catalog of productivity software, so if my workstation dies, everything must be reinstalled from scratch. I don't like to reinstall from scratch. With that in mind, TrueImage is synonymous with peace-of-mind, and it does work. I can't afford to lose my work, and this backup software has saved me twice.

So, in short, True Image 2019 remains a proven parachute.
  • The Incremental File Backup is particularly potent. I wanted to have a backup experience as closely matched to the Mac Time Machine as possible, and True Image does it quite nicely.
  • True Image can save to my network drives, which means that it has no difficulty in backing up system images and files to a server.
  • I'm pleased with the Rescue Media builder functionality. Usefully, for a system image, it will save an ISO, a Windows Image File (WIM), or save the image to a USB drive. The restore process is fairly straightforward.
  • Upon a system restore after a crash, the program was able to see my server but was unable to complete the process. However, once I copied everything to a detachable USB hard disk, it had no further problems.
  • I'd love to see an exact copy of the functionality of Time Machine, except on a PC. Seamless, nearly flawless. It's already pretty decent, though.
  • Okay, Acronis, you've knocked it out of the park already, but ...it's time to offer some hardware! Develop your own secure version of the Time Capsule that can be plugged into the network. It will only do one thing, and it will be the best at what it does.
After some experience, I think that this is probably the best and most functional backup and recovery software available for the Windows platform. It's straightforward and can act as an insurance policy against disaster. Quite good for the price, to be honest. It has so far saved me from an absolute disaster twice, and I am certain to maintain the latest version for each of my PCs. If you decide to save your restore image to a USB drive, it will require formatting, so it's best to have at least one dedicated volume, accessible by plugging into a USB port, for the purpose.

I purchased this software following my experience with Disk Director, which I still use, although I'm not certain that it's up to date. I've noticed that the 2020 version is available on the company's website, but that my software hasn't notified me that an update is available.
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Mike Narumiya | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it for service refreshing of new and repaired laptops. Super easy to use. Can have any IT staff use it and get the job done. While we limit who can use the software, it could be used by any mildly technically savvy staff, especially with a few instructions. I have never had an image problem.
  • Works each time, I haven't had the cloning issues that programs use.
  • Cost effective.
  • The pricing could be a little better.
If you have inexperienced staff that needs to replace hard drives, and 1 to 1000 to do, this is a great option. I had to do some hard drive updates (move to SSD) and this was a great tool to use and image new equipment. Very easy to use, and easy to train others on.
I haven't had to use their support since the product is simple and it works. There are more advanced features, but I kept it simple and to the point. It helps me get equipment back to service quickly. It is reliable. You don't get a bunch of failures or prompts asking you questions that really matter only under extremely rare or unusual circumstances like some other products.
Tom Schmidt | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
I use True Image to clone computers with same hardware configuration as well as to transfer data from one storage media to another (replacing HD with SSD).
  • Very fast transfers.
  • Easy to use interface.
  • More flexibility to resize partitions while copying.
Acronis True Image works better than Paragon Partition manager for cloning but not just resizing partitions.
If you need just to make images or backups Acronis does a great job. If you want flexibility to resize on the fly, there are better programs.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Acronis True Image is used for disaster recovery. It is utilized for cloning soon to fail hard drives and solid state drives. It is used by our IT and service technician. Cloning resolves the issue of longer downtime, since it prevents us from having to do the software re-installation from scratch.
  • Easy to use.
  • Fast cloning.
  • Rarely give us problems, unless the storage is the problem.
  • Intuitive interface.
  • Easy to use tools.
  • On the summary for the cloning, it should show the disk model of the source and target disk.
  • Still, on the summary, the before and after should specify which disk: the source or target.
  • They need to make cloning a part of the main menu, aside from Backup and recovery.
Acronis s well suited for quick cloning disks that are about to fail. It is mainly used for backup and recovery, and these are its main strengths. I can't think of any less appropriate use for this software, though.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Acronis True Image is being used for backup/recovery for users that we provide services for. It's being used by the information technology department currently, mainly because this department is most suitable to use this software. It also helps our business in many ways; it saves us money and time and most importantly, it saves the data of valuable users at the organization.
  • Good software to used for images operating systems; it supports Windows, Mac, etc.
  • This software can start booting from CD, DVD, USB or from your network.
  • The software has 30 days of free license (trial) to be able to do all the tests that you require.
  • Very easy tool to use, GUI is also user-friendly.
  • I would like the price to be a little less, although I understand that it is a reasonable price.
  • While backing up the system image, the computer becomes a bit slow.
After being hit with a virus we greatly improved our backup strategy and this has been a great help! Good, reliable backup of servers and workstations, great support, and easy to set up on servers. Recommend it a lot because it very easy to use and saves a lot of work time. Version 2019 has a very good user interface and is very intuitive.