Acronis True Image - my long and successful history with a trustwarthy product
May 03, 2021

Acronis True Image - my long and successful history with a trustwarthy product

Michael Sweeden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source

Overall Satisfaction with Acronis True Image

I use this product internally, as well as recommending and selling it to other people and organizations. I use the software to create scheduled, automatic full system image backups of company and client workstations (as well as Windows servers with the appropriate Acronis server products). This product has proven useful numerous times over the last 12 years both for bare-metal recovery of systems with failed drives, as well as to recover individual files that were corrupted or deleted by users. It has proven itself invaluable.
  • Full, automatic backups with no user action required.
  • Email notifications of backup completion status for confirmation that successful backups are occurring.
  • Protection of backup files from accidental deletion or malware interference/encryption.
  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
  • Automatic full system backups.
  • Email notifications of backup results.
  • Real-time protection of backup archives.
  • Helped me to recover both internal and client systems from complete system failure in a timely manner.
  • Helped me to recover internal and client data that had become corrupt or inadvertently deleted.
  • Consequently, this has on many occasions reduced business down time, which is critical.
Overall, Acronis has been my preferred full backup product. This is due
in large part to my positive experiences with it over the years, where I
was able to successfully recover both files and full systems when the
need arose. I have used free Veeam products in recent years, and the
price is certainly hard to beat. I have also recovered files from Veeam
backups on occasions when the need arose. But I have more experience and
more successful recoveries with Acronis products over a period of 12
years.

Do you think Acronis Cyber Protect Home Office (formerly Acronis True Image) delivers good value for the price?

Yes

Are you happy with Acronis Cyber Protect Home Office (formerly Acronis True Image)'s feature set?

Yes

Did Acronis Cyber Protect Home Office (formerly Acronis True Image) live up to sales and marketing promises?

Yes

Did implementation of Acronis Cyber Protect Home Office (formerly Acronis True Image) go as expected?

Yes

Would you buy Acronis Cyber Protect Home Office (formerly Acronis True Image) again?

Yes

Veeam Backup & Replication, Macrium Reflect
Acronis True Image is my go-to recommendation for automatic full system backups. It is often the fastest and most complete way to recover a failed system. Conversely, for backups of user data only, I actually prefer a cloud solution such as iDrive, which is far simpler to set up than most online solutions, and offers included phone and email technical support that is quite competent.