TrustRadius
ActiveCollab or Actively looking for another solution?
https://www.trustradius.com/project-managementActiveCollabUnspecified7.626101
Joshua VanMeter profile photo
September 25, 2019

ActiveCollab or Actively looking for another solution?

Score 6 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActiveCollab

Our support team utilizes ActiveCollab to manage projects that are specific to their department. Overall, it's a fine enough system, but there are some quirks and challenges that need to be addressed before the system can be utilized fluently. We're still working through these challenges, but the system seems to be working as expected.
  • Simple project management
  • Organized task lists
  • Solid user management tools
  • Uninspired design
  • Very basic text editing features, minimal support for screenshots (you get 1 per task/message update)
  • It's allowed transparent communication between multiple team members
  • The archives keep track of team communications.
  • The system stays organized, if you can wrap your mind around their organization style.
We've never interacted with their customer support, so we have no frame of reference to give it a reliable review.

Do you think ActiveCollab delivers good value for the price?

Not sure

Are you happy with ActiveCollab's feature set?

No

Did ActiveCollab live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActiveCollab go as expected?

I wasn't involved with the implementation phase

Would you buy ActiveCollab again?

No

This is a system built by engineers for engineer-minded people. Nothing fancy, but it does do exactly what you expect it to.

ActiveCollab Feature Ratings

Task Management
6
Scheduling
5
Team Collaboration
5
Support for Agile Methodology
Not Rated
Document Management
5
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated