Acumatica review.
February 01, 2024

Acumatica review.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Retail-Commerce

Modules Used

  • FInancial Management Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

We use for AP, billing, general ledger, financial reporting, and purchase orders. We moved from Quickbooks to Acumatica for scalability and increased workflow capabilities.

Pros

  • Love the copy and paste feature in all of the modules which helps greatly with repetitive transactions.
  • General functions are user friendly and learned quickly.
  • Workflow approvals and notifications help employees stay on top of action items.

Cons

  • Scrolling feature in journal entries cuts off halfway down the screen. Causes more scrolling than necessary.
  • Some errors, specifically intercompany errors aren’t registered until going through the posting update. Then it has to be corrected and sometimes start from scratch but resent for approval.
  • Manual approval process to automated for approval workflow
12+ months
We still have some notification Setups that need to happen to help with a better customer experience.
Acumatica is not specifically used for my industry.
Acumatica provides a more automated experience.

Do you think Acumatica delivers good value for the price?

Not sure

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Overall I like using Acumatica. It is a good system. But with most systems… you don’t really know what you don’t know. What would help my business? What would improve my production? Then everything that I need to send to my VAR/consultant costs me extra money when I have questions.

Acumatica Feature Ratings

7.7
Accounts payable
8
Accounts receivable
7
Primary and Secondary Ledgers
8
Journals and Reconciliations
8
Configurable Accounting
7
Standardized Processes
8
8.3
Billing Management
8
Cash and Asset Management
8
Budgetary Control & Encumbrance Accounting
8
Period Close
9
Inventory Management ()
Not Rated
4.0
Credit card processing
4
Payroll Management ()
Not Rated
8.0
Dashboards
8
Standard reports
8
Custom reports
8
Customization ()
Not Rated
8.0
Role-based user permissions
8
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Procurement ()
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

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