Acumatica Review
January 30, 2025

Acumatica Review

Bryan Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Distribution

Modules Used

  • Customer Management Suite
  • FInancial Management Suite
  • DIstribution Management Suite
  • Project Accounting Suite

Overall Satisfaction with Acumatica

Finance, inventory, projects management for the implementation petroleum service stations, etc. we need help with our integration between all modules that was gonna allow us to have a fully integrated system to help with our P&L’s and control of our business

Pros

  • Gl
  • Distribution

Cons

  • GI
  • Build in Power BI
  • Great service mod
12+ months
Better invest in inventory it is allowed us to control the inventory so that we know what’s on hand what our lead times what our order points are and making sure that the customer satisfied

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

I’ve been installed at another facility moved to another company and that got them to purchase the software tell, manage their distribution and supportservice departments more effectively and efficiently

Acumatica Feature Ratings

9.2
Accounts payable
10
Accounts receivable
10
Global Financial Support
7
Primary and Secondary Ledgers
8
Journals and Reconciliations
10
Configurable Accounting
10
9.4
Billing Management
9
Cash and Asset Management
10
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
10
Period Close
10
8.3
Inventory tracking
8
Automatic reordering
9
Location management
8
9.2
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
Order Orchestration
6
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

12 - Counting sales, housing, distribution, and service
2 - Generally just knowledge of systems
  • Service
  • Full integration
  • Reduce invoice processing
  • Greater control of inventory
  • Project mgt
  • Construction
It’s a great product

Evaluating Acumatica and Competitors

Yes - AS 400 product
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
No need to change

Acumatica Implementation

  • Implemented in-house
Change management was a big part of the implementation and was well-handled
  • Personnel

Acumatica Support

Exceptional support in all areas of Acumatica.
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
Yes, kind of like insurance

Using Acumatica

It’s very intuitive!
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • Transfer of inventory
  • Monthend
Yes

Comments

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