Acumatica for a Packaging Company
April 22, 2025

Acumatica for a Packaging Company

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Distribution

Modules Used

  • Commissions
  • CRM

Overall Satisfaction with Acumatica

Acumatica is our core ERP system utilized for anything from processing sales/purchase orders to tracking inventory, loading sales information, reporting/KPI's, finance & accounting, and payroll. We have the commissions and CRM modules in addition to the standard ERP.

Pros

  • Order processing
  • Inventory management
  • Sales reporting
  • Finance & accounting

Cons

  • Out of the box payroll is tedious and has several unnecessary steps.
  • Sales reporting out of the box could be more detailed, perhaps the option to customize the first 3 reports specific to the company's needs would be helpful.
  • Allotted support hours included in annual subscription. We currently use a 3rd party which can add up quickly to ask simple questions or request basic modifications.
  • Simple system to use overall, however, costly to maintain and keep up with business needs without having to utilize a 3rd party.
User-friendly functions, presentable documentation, easy integration with work emails, some functions available from the mobile app while visiting customers.
Nothing specific to our industry. We are a hybrid manufacturer-distributor and it is modable enough to cover our needs.
User-friendly, updated, add-on module options.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Acumatica is moldable, most importantly, and is also overall easy to learn and use. The most tedious thing is customizing it to match our business model and keeping those customizations up to date with each upgrade.

Acumatica Feature Ratings

Accounts payable
10
Accounts receivable
10
Primary and Secondary Ledgers
10
Journals and Reconciliations
10
Configurable Accounting
10
Standardized Processes
10
Billing Management
10
Cash and Asset Management
10
Budgetary Control & Encumbrance Accounting
8
Period Close
10
Inventory tracking
10
Automatic reordering
5
Location management
10
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
7
Order Orchestration
10
Pay calculation
3
Benefit plan administration
3
Direct deposit files
3
Dashboards
9
Standard reports
9
Custom reports
8
API for custom integration
10
Plug-ins
10
Role-based user permissions
10
Single sign-on capability
10
Award Lifecycle Management
10
Not Rated
Forecasting
7
Inventory Planning
7
Performance Monitoring
7
Proposal Management
9
Product Master Data Management
10

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