Excellent Product
July 06, 2021
Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Adobe Captivate Prime
Adobe Captivate Prime is used to train our employees and deliver lessons online to our customers. It has been extremely useful when COVID started and we had to move from a face to face teaching to online teaching. It's a powerful software that allowed us to create virtual classrooms and not just have video calls.
Pros
- Virtual Classrooms
- Virtual Training
- Enhancing customer satisfaction
Cons
- Slight more expensive than competitors
- Many options that could make it challenging to use
- Needs to be purchased separately from Creative Cloud
- Due to COVID-19, Adobe Captivate Prime has allowed us to stay relevant and do things we were not able to do.
- It is quite expensive and may not be suitable for everyone.
We had a few difficulties with slow ping for customers living in China and also with access to recordings, but Adobe Customer Service were helpful in solving those issues and we managed to find a solution suitable for our customers. Adobe's live chat support was responsive and it's great to be able to speak with someone almost 24/7.
Adobe Captivate Prime is the only software that was able to create what we needed, and we have no regret with our choice. It has been able to create a virtual classroom accessible from different parts of the world.
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