Excellent tool to support your business's customer journey
November 25, 2024

Excellent tool to support your business's customer journey

Gloria Varghese | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Customer Journey Analytics

Adobe Customer Journey helps me to bring my customer information from other online mediums and also from my offline database .This features allows me to do marketing and work hassle-free.Analytical process is made pretty much easier with this adobe tool.Customer Journey's step by step process can be done by Adobe customer journey tool with ease and in less time .

Pros

  • More features that supports customer journey
  • Worth for the price
  • less time consumption

Cons

  • Can add little more funtionalities
  • less time consumption
  • More efficiency
  • easy UI/UX design
As it is a product of Adobe company , i can tell this tool also maintains the standard of it in the market. The functionity and features are both helpful and easy to understand.

Do you think Adobe Customer Journey Analytics delivers good value for the price?

Yes

Are you happy with Adobe Customer Journey Analytics's feature set?

Yes

Did Adobe Customer Journey Analytics live up to sales and marketing promises?

Yes

Did implementation of Adobe Customer Journey Analytics go as expected?

Yes

Would you buy Adobe Customer Journey Analytics again?

Yes

I would love to recommend this tool to all but only issues is the pricing . As it is a product of adobe we cannot the price to be less but it is not affortable to all.That is why i gave the score of 7 out of 10 else this tool is extremely helpful to marketers like me to do the activities in less time.

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