Let Echosign help your business
Anonymous | TrustRadius Reviewer
November 18, 2013

Let Echosign help your business

Score 10 out of 10
Vetted Review
Verified User
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Overall Satisfaction

  • Before Echosign, our contracts were sent manually. Echosign has helped us to double, even triple the amount of work we can do in a day.
  • If there is ever a glitch, the response from the Echosign team is quick and accurate.
  • Echosign allows documents to be redirected with just the click of a button. It also allows for more than one signer, which comes in handy for the bigger contracts.
  • I love the reminders system. The bell allows me to know if a client is receiving their daily reminders. If the bell isn't there I can easily turn them back on.
  • It saves the PDF of the fully executed copy, which allows for easy access when the contract is needed.
  • The message in the email that the contract is sent in is small. I wish I could customize the message as it appears in the email. For example: Font size, color, and style.
  • Sometimes I receive the email confirming that my contract was sent, but the agreement status hasn't been updated. It takes too long for it to update on certain occasions. Along with this, the agreement usually refreshes itself when the contract is sent, but sometimes it just stays in draft format. This has caused me to believe the document didn't send and I hit send again. Hitting send twice cancels and then resends the agreement, but it can be a slight hassle in the moment.
  • Echosign has allowed us to get contracts to clients quicker.
  • It has decreased the time it takes for us to get a contract returned.
  • Overall, it has been very beneficial to us.
Echosign is great. The reason I'm giving it a 9 instead of a 10 is because of the few glitches I previously mentioned I encounter when using it.
Its easy to use and helps to get the job done. The few negatives that I mentioned are just minor and don't cause problems that interfere with everyday tasks.