Easy to use
Updated February 04, 2015

Easy to use

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Pros

  • Echosign has enabled me to streamline the licences process in a huge way by providing convenience as I liaise with clients from all over the world.
  • This has allowed me to save a great deal of time, as a Contract/Licence can be issued and signed within minutes unlike the traditional way of posting it and not knowing if it has even been delivered. This is also another reason why Echosign is so good: you have a guarantee that the document has been sent and has been received as a confirmation email comes through.
  • There is an audit trail to explain exactly when it was sent, received and signed which can prove useful at times.
  • Having Echosign has come in particularly handy when someone is leaving and there needs to be a smooth handover. Echosign users can share documents in the library so there is no need to email each other the documents or worry about transferring them over.

Cons

  • Echosign lacks the capability of managing any outstanding documents that are required to be signed if the user has left or we are unable to access their account. The only way to ensure that those documents are signed would be to log in to their account. You should be able to share the document and inherit any outstanding actions for that document.
  • You are not able to change the font or the size of the text boxes which can make the document look a bit untidy at times. it would be good if there was a facility to choose the font to match the document. Also the option to change the size of the font rather than alter the actual size of the box. If the content of the box is very small the font will be large, which often looks rather strange in comparison to the rest of the text. Conversely, the font becomes very tiny when there is a lot of content in the box.
  • It should be possible to attach a picture as I would like to attach a logo at times but this is not currently an option.
  • The library should be organised in a better way with sub-folders as I have so many documents saved it can take a few minutes to go through them. There is a search function which you can use, but this is useless if you do not know the name of the file you are looking for.
  • I would say this has definitely increased employee efficiency and has enabled everyone to process their workload faster.
  • This tool promotes good organization for all signed documents.
I would recommend this product because I have tried and tested it and know how useful it can be when dealing with a high volume of work.

Using Adobe Sign

This, in my opinion, has become an integral part of the business; Echosign is now a part of our overall process.

We have also spent a lot of time training people up on using Echosign.

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