My Experience with Adobe Marketo Engage
April 04, 2023

My Experience with Adobe Marketo Engage

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics

Overall Satisfaction with Adobe Marketo Engage

We use Marketo to send out all our marketing emails. This includes newsletters, webinar and event invitations, links to resources on our webpage, and drip/nurture campaigns. We send out B2B emails, but also internal communications. We typically send out, on average, 2 emails a day to multiple audiences. We use scoring models to nurture a lead to MQL status.
  • Email Management
  • Lead Management
  • Reporting
  • Email Creation
  • There are many times when Marketo runs very slow, which can significantly affect productivity
  • The modules/templates need to be more user-friendly - if you're not a web designer, or have access to one, they're tough to work with
  • Product Launches
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Our main goal for all of these scenarios is to nurture leads to a point where sales can come in and close the deal. And I believe that Marketo does a very good job of helping us achieve those goals. This is accomplished primarily through the lead nurture and MQL processes built within the Marketo architecture.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

Marketo is, for the most part, very user-friendly. It's laid out in a way that even a first-time user can figure out how to use it in about six months or less. For me, the cloning feature is easily one of the best-designed and executed features. We use it all the time which cuts out a lot of extra time.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
6
Ability to test dynamic content
7
Landing pages
Not Rated
A/B testing
8
Mobile optimization
8
Email deliverability reporting
9
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
8
Social sharing and campaigns
Not Rated
Dashboards
7
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
8
Customizability
7
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated