One Of Top Social Management Tools You Should Try
Lee D. Kang | TrustRadius Reviewer
April 15, 2014

One Of Top Social Management Tools You Should Try

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction

This is one of top Fanpage managemetn tools we have ever tried. Thank to Agorapulse we can manage the performance of each post style, content as well as each member of our social media team. The functionality, analytics and the amount of additional facebook apps you can add at your choice really makes this app amazing. Besides, we can now categorize posts, comments, images, content, etc.. into many groups for further analysis due to their adding tag feature. I personally can't wait to put it use and see all the data come in. More importantly, Agorapulse provide almost everything we may need at a affordable price.
  • Simple, friendly user interface with many useful features
  • Full of tutorial video and their support team are really great help with sorting everything out, plus their response time is really on point.
  • I get a lot of interesting stats I normally don’t get with other services. You can have deeper understanding of your performance by categorize post/comment the way you like.
  • You can also export those stats into Powerpoint, it's extremely simple, attractive and very useful for discussion between teams within organization.
  • Besides, you can not only manage page but also create tons of campaigns by Agorapulse' apps such as Fan Vote, Quiz, Photo Contest, Coupon, Sweepstakes, etc.
  • First improvement Agorapulse may need is the ability to connect with multiple social network at the same time like Google+, Twitter, Pinterest, etc
  • Have more customized stats that are based on tag adding feature. For example, we may tag customers, time range, or event, etc. and see how we are doing.
  • Customized notification when something wrong happens such as TAT is too low compare to previous period
  • Improve customer service while define most important fan as well as most suitable content for them.
  • Examine performance instantly
  • Increase social media teamwork effieciency
In general, I would like to renew my Agorapulse subscription due to its useful features, afforadble price, tons of interesting apps and many other advantages but as our company is growing, I may need other tool which can connect to multiple social network.
If you need to manage multiple social network at the same time Agorapulse isn't the right one, but if you want to have deeper understanding of your fanpage performance and have more control over it, there are tons of reasons you should pick Agora today.