Good, quick platform with lots of tools and good customer service
August 05, 2024

Good, quick platform with lots of tools and good customer service

Almaz Khakimov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Airship

With it, I work with different teams to send out a lot of push emails, inbox messages and in-app messages. I found the setup process relatively easy and it was pretty quick, so if ever I needed to send a message at the last minute, I was able to do that with some ease. One of the nicest things to do was set up a target audience in Airship using traits. The data team helped me to set this up and to load regularly a data set into the Airship system.

Pros

  • Ensures messages reach buyers promptly.
  • Manages and sends interactions to large data sets.
  • Regularly loads data set into the Airship system.

Cons

  • The team provides assistance but some options are hidden.
  • A/B tests cannot directly compare the effectiveness of pushes.
  • Ensuring even distribution of Pushes is challenging due to limited time or Airship's handling.
  • Setup process is easy and quick, allowing quick message delivery.
  • Design choices can be changed.
  • Works with various teams for push emails, inbox messages and in-app messages.

Do you think Airship delivers good value for the price?

Yes

Are you happy with Airship's feature set?

Yes

Did Airship live up to sales and marketing promises?

Yes

Did implementation of Airship go as expected?

Yes

Would you buy Airship again?

Yes

Airship is best for clients who wants easy to use layout for managing scenes. It provides tools for creating and controlling flows . Allows mixing of text, pictures and interactive parts and design choices can be changed. Airship is efficient and I recommend it.

Comments

More Reviews of Airship