Alert Logic: An awesome layered defense product
January 28, 2019

Alert Logic: An awesome layered defense product

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alert Logic Network Threat Detection

We use Alert Logic Network Threat Detection to augment our on-premise staff who are engaged in other duties. The service was fairly easy to implement, and management of the product was quite easy. We would get a call anytime we were seeing attacks of any type, usually 2-3 times a week for something more than a script kiddie trying to probe our network defenses. In conjunction with Akamai, who we use for WAF functionality, the Alert Logic product was a solid companion.

Pros

  • The managed solution took the detection of network threats off of our very full plates.
  • Required little intervention from me as a network engineer once it was in place.
  • The staff at Alert Logic were top notch, and we felt as though they were an extension of our team.

Cons

  • When we chose Alert Logic, they did not have an IPS solution but intended to use another product to protect our environment and web farm.
  • The product relies on someone to call you after the attack starts.
  • There are no protection mechanisms once an attack is noticed to shut it down. However, using a layered defense as we do, it did not affect us nearly as much as without.
  • Positive: Staff Augmentation allowed our staff to focus on priorities that are key to our company's success.
  • In conjunction with Akamai WAF, we saw a 95% drop in malicious traffic hitting our web front ends.
  • This product is not effective at blocking attacks without another layer. You need to be aware of this going in.
How well the Alert Logic team, and ours integrated; plus costs were the biggest factors in selection. Ease of implementation and someone watching our back 24/7/365 made the selection of this product easy. Secondly, it helped us keep our WAF vendor honest on what types of attacks they were and were not catching.
Appropriate use case: When you don't have enough FTE resources to manage outside network threats and need someone to augment your own staff. The team at Alert Logic is nothing short of fantastic, and incredibly responsive.

Inappropriate use case: If you're wanting a fully managed solution that also does IPS. This solution should be used in tandem with some other type of solution to be fully effective.

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