Functional but delayed API connection
January 31, 2022

Functional but delayed API connection

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Allbound

Allbound, from my understanding, is a platform that allows our partners to access educational information, track referrals submitted, and access other useful information to support a good relationship. Overall the platform does look nice and function as needed, but I wish the connection with our CRM (Salesforce) was less delayed on updating information.
  • Uploading educational materials
  • Tracking partner referrals
  • Submit referrals
  • Connection to Salesforce API, which causes delays in updating information such as referral submissions/stages
  • Referral submission / tracking
  • Being able to share decks / classes for partners to take
  • Positive impact of providing information for partners to leverage
  • Positive impact of enabling partners to submit referrals

Do you think Allbound delivers good value for the price?

Not sure

Are you happy with Allbound's feature set?

Yes

Did Allbound live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Allbound go as expected?

No

Would you buy Allbound again?

Yes

Allbound is a good-looking product that categorizes information well. Displays educational information well. Connection to CRM is delayed, which is an area for improvement.