Great concept with lots of promise; still early and needs some refinement.
July 13, 2023

Great concept with lots of promise; still early and needs some refinement.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with AlphaSense

AlphaSense is used as an aggregator of information pertaining to the portfolio companies we cover. Information of interest primarily consists of news, investment research, and earnings publications/transcripts. We have created dashboards for different sets of companies and check them on a daily basis for updated information. We have also set up automated alerts for companies we are actively looking at.

Pros

  • Makes it easy to search investment research and earnings transcripts
  • Provides summaries of earnings calls
  • Provides customization options to tailor dashboards

Cons

  • Sentiment and summary analysis should be available for more types of documents
  • News sources exclude many popular publishers and include some automated news source by default which do not provide any value -- often see repeat stories drowning out other information
  • Updating search criteria and dashboards is tedious -- there is no easy way to exclude news sources you don't want to see throughout the application
  • UI/UX could use some improvement; A bit clunky overall and some less than stellar design choices -- i.e., no way to actually look at a list of documents you've booked mark (get lumped in with anything you've ever highlighted), note taking feature needs an overhaul
  • Go to source for reviewing earnings and equity research -- have become more efficient and review more of this content
  • Has made me more effective at monitoring current events at portfolio companies at taking action in response to certain news articles
The concept is great. The search generally works quite well -- impressed by ability to search PDF presentations. UI/UX feels a bit clunky to me and parts of the app feel disjointed (e.g., notes). I still find myself needing to use Google as AlphaSense is missing some key news sources (FT, Economist, WSJ, NYTimes, etc...)
News articles have provided some value -- either new deal announcements relating to a competitor or information about a cybersecurity incident we may have otherwise missed. We probably get the most value from seeing daily equity research reports, which is not something we could do in Cap IQ with annoyance/brain damage. If you had the transcript add-on, I imagine that would be helpful in this regard.
If you have Bloomberg, the use case for AlphaSense is probably limited. If you don't have Bloomberg, AlphaSense can replace Capital IQ, and potentially BamSEC (though I still prefer that UI) and provide you with aggregation capabilities at a much lower cost (though obviously without some of the other Bloomberg features).

Tegus, and other transcript libraries like Third Bridge, offer similar content (though I think Third Bridge is higher quality than others). There's no real advantage to AlphaSense for transcripts by themselves, but combined with other capabilities, it does give you an all-in-one search capability which you can't get with other transcript libraries.

Do you think AlphaSense delivers good value for the price?

Not sure

Are you happy with AlphaSense's feature set?

No

Did AlphaSense live up to sales and marketing promises?

Yes

Did implementation of AlphaSense go as expected?

Yes

Would you buy AlphaSense again?

Yes

Well suited for people who cover specific companies or topics where there is regular news and earnings updates. Prefer AlphaSense to Cap IQ, though may not be necessary if you have Bloomberg.

Think value is limited if you intend to use it for research only -- occasionally you find some good content, but often not of much help for private companies.

If you have the budget for transcripts, it does improve the experience, but is not meaningfully different than Third Bridge or Tegus in terms of content (just easier to search).

AlphaSense Feature Ratings

Public Company Data
8
Private Company Data
4
Industry and Sector Research
6
Industry-Specific Information
5
Independent Research Access
4
M&A Analysis
6
Macroeconomic News
7
Search Tools
9

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