Awesome results with a fun product.
December 30, 2023

Awesome results with a fun product.

Julia Fish | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Alyce

We brought Alyce on for our DX Solution Account Managers to help supplement their relationships with customers. We wanted Alyce to provide an additional, yet unique touchpoint for our SAMs to re-engage accounts, celebrate their wins, thank them for renewals, etc. Our organization has loved using Alyce and has seen some really fun wins with it!
  • Marketplace options
  • Our CSM support
  • Company-branded merchandise (SWAG on Demand)
  • more in-product reporting by account
  • more international physical gift options
  • an Alyce gift was involved in many 2024 renewals

Do you think Alyce by Sendoso delivers good value for the price?

Yes

Are you happy with Alyce by Sendoso's feature set?

Yes

Did Alyce by Sendoso live up to sales and marketing promises?

Yes

Did implementation of Alyce by Sendoso go as expected?

Yes

Would you buy Alyce by Sendoso again?

Yes

Our Solution Account Managers have re-engaged accounts that went silent, thanked customers for contract upsells, moved renewals along, and so much more. We've been able to connect with customers in a new way outside of webinars and emails, and are hoping to continue seeing great results with Alyce in 2024.