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Sendoso

Sendoso

Overview

What is Sendoso?

Sendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.

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Learn from top reviewers

The BEST Gifting Automation Platform

Rating: 10 out of 10
November 22, 2024
Vetted ReviewVerified User
We use Sendoso to incentivize employees and send gifts of appreciation to our customers for their support. Sendoso has helped us easily track our method of gifting by automati...
Continue reading
Verified user
Manager
Sendoso2 years of experience

Send Your Worries Away with Sendoso

Rating: 10 out of 10
November 7, 2024
IncentivizedVetted ReviewVerified User
Sendoso is being used across our organization and we've had success in many areas of our company with it including Customer Success, Sales, Marketing, and Product Marketing. W...
Continue reading
Verified user
Director
Sendoso2 years of experience

Sendoso opens doors!

Rating: 7 out of 10
June 16, 2023
IncentivizedVetted ReviewVerified User
Sendoso is being used by our sales and consulting team across the organization to help generate leads and steward current clients. One of the biggest problems it addresses is ...
Continue reading
Verified user
Consultant
Sendoso1 year of experience

Quality gifting at your fingertips!

Rating: 10 out of 10
June 2, 2023
IncentivizedVetted ReviewVerified User
Sendoso is our go to gifting platform. We use it to surprise and delight customers, award them for tasks and activities completed, and for welcome gifts. Sendoso offers a rang...
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Angela Kelleher
Employee - Marketing
Customer Lifecycle Marketing Manager
Malwarebytes
Sendoso2 years of experience

Great! But can be $$ for a small biz

Rating: 8 out of 10
May 26, 2023
IncentivizedVetted ReviewVerified User
We use Sendoso to send swag and gifts to our clients as well as internally for our team members - from onboarding to parental leave, bereavement and team celebrations, Sendoso...
Continue reading
Kaitlin Reibling
Professional - Human Resources
People Experience Lead
Brainrider
Sendoso2 years of experience
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Video Reviews

2 videos

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User Review: Gifting Customers Is Made Easy To Manage & Carry Our With Sendoso
01:54
Active Reciprocity of Sendoso Fosters Positive Results & Strengthens Customer Relations: User Review
03:14
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Pricing

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Sendoso

Sendoso

N/A
Unavailable

What is Sendoso?

Sendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://sendoso.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Postalytics in Rockland offers direct mail automation technology.

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Product Details

What is Sendoso?

Sendoso, a Sending Platform, is presented by the vendor as an effective way to connect with customers and drive revenue with personalized gifts, branded swag, eGifts, Cameos, and virtual experiences. The vendor states this makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right.

Sendoso Features

  • Supported: Address Confirmation
  • Supported: Amazon Integration
  • Supported: Analytics
  • Supported: Cameo Videos
  • Supported: Send Tracker

Sendoso Screenshots

Screenshot of Sendoso Platform: Inspire action and drive revenue in every phase of the customer journey by sending personalized gifts, eGift cards, food and wine, and other Physical Impressions™ at scale.Screenshot of Cameo Videos: Make connections with key buyers that you didn’t think were possible. Send personalized Cameos recorded by popular celebrities.Screenshot of Address Confirmation: Feel confident packages will land in the hands of your recipients because you can request that they confirm or change the address of wherever they’re currently working.Screenshot of Send Tracker: Get a high-level, visual summary of where your eGifts or packages are in the process of sending and delivery with Send Tracker to time your outreach and follow-up at exactly the right moment.Screenshot of Analytics Dashboard: Know exactly how Sendoso is impacting open and closed-won opportunities. Filter by top 5 to see your best performing campaigns or recent 5 to see results for your latest campaigns. Plus, drill into individual campaign ROI to see how your costs stack up against closed-won opportunities.Screenshot of Sendoso Integrations: Create, click, and connect from wherever you already work. Sales, SDR, and CX teams can execute one-to-one sends from Salesforce and Outreach, while Marketing teams can automate sends to larger audiences from Marketo.

Sendoso Integrations

Sendoso Competitors

Sendoso Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesCanada, UK, APAC, North America

Sendoso Downloadables

Frequently Asked Questions

Sendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.

Alyce by Sendoso, PFL Direct Mail Platform, and Reachdesk are common alternatives for Sendoso.

Reviewers rate Usability highest, with a score of 9.6.

The most common users of Sendoso are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 173)

The BEST Gifting Automation Platform

Rating: 10 out of 10
November 22, 2024
Verified User
Manager in Marketing
Computer Software Company, 201-500 employees
Vetted Review
Verified User
Sendoso
2 years of experience
Use Cases and Deployment Scope
We use Sendoso to incentivize employees and send gifts of appreciation to our customers for their support. Sendoso has helped us easily track our method of gifting by automating the process and giving our customers and employees a seamless experience. We also love to send tracker feature which allows us to see historical activity.
Pros
  • Track historical activity
  • Gives the receiver a seamless experience
  • Gives the user (us) a seamless experience
Cons
  • Offer more currency options
  • Offer more gift card options in the lower demand currency gift cards
Likelihood to Recommend
Sendoso is well suited for someone who will be sending giftcards to customers or employees on a regular basis. It has made the user experience very friendly for us. Also if you are not very tech savy, it's alright because Sendoso is extremely user friendly for everyone! It took little to no effort to learn the product.

Send Your Worries Away with Sendoso

Rating: 10 out of 10
Incentivized
November 07, 2024
Verified User
Director in Marketing
Internet Company, 201-500 employees
Vetted Review
Verified User
Sendoso
2 years of experience
Use Cases and Deployment Scope
Sendoso is being used across our organization and we've had success in many areas of our company with it including Customer Success, Sales, Marketing, and Product Marketing. We're excited to continue to build out opportunities for others to use the platform. It allows everybody to make a physical or digital connection.
Pros
  • Provides a great job at options.
  • Provides overview of the program.
  • Gives guidance for opportunities to help.
Cons
  • Customer Support in the past has been challenging, but this has recently changed.
  • Using messaging templates and imagery is bulky.
Likelihood to Recommend
I'd highly recommend Sendoso to all of my colleagues.

Sendoso opens doors!

Rating: 7 out of 10
Incentivized
June 16, 2023
Verified User
Consultant in Sales
Fundraising Company, 1001-5000 employees
Vetted Review
Verified User
Sendoso
1 year of experience
Use Cases and Deployment Scope
Sendoso is being used by our sales and consulting team across the organization to help generate leads and steward current clients. One of the biggest problems it addresses is providing a unique way to open doors with new clients who otherwise do not take my calls or respond to my emails.
Pros
  • Easy to use.
  • Excellent customer service.
  • Integrates well with tools we already use.
Cons
  • A little clunky to use with Salesforce when trying to send E-gifts to contacts directly from there.
Likelihood to Recommend
Well suited for roles where you need to get your foot in the door and secure a meeting and where you want to steward your current clients well.

Great! But can be $$ for a small biz

Rating: 8 out of 10
Incentivized
May 26, 2023
KR
Kaitlin Reibling
People Experience Lead
Brainrider (Marketing & Advertising, 51-200 employees)
Vetted Review
Verified User
Sendoso
2 years of experience
Use Cases and Deployment Scope
We use Sendoso to send swag and gifts to our clients as well as internally for our team members - from onboarding to parental leave, bereavement and team celebrations, Sendoso helps us with it all. Sendoso helps to store inventory that we create for branded swag, it's also a great resource for sending flowers or plants to team, sending baby gifts from the third party vendors and gift cards with a click of a button!
Pros
  • Send curation
  • Swag ideation and suggestions
  • 3rd party partnerships for sending well curated and thoughtful gifts with a touch of a button
  • On demand support centre
Cons
  • Turnover with account managers and dedicated customer support specialists
  • Competitive pricing for swag and curation - I have found some times 3x less with other vendors
Likelihood to Recommend
For the most part when we have been curating our own swag and having it sent to the warehouse we have had great luck at keeping our costs minimal and then curating a holiday or themed swag box for our staff to be sent. The ease at which we can set up a build your own box and have it curated how we like is fantastic and super helpful. We love the touch of the "handwritten" notes as well! Our team always say they love these.

There have been a few instances where we had issues with Sendoso and how something was handled. One example is when we created and ordered glass travel mugs from KeepCup to be sent to our team. Some of them arrived damaged and they were rejected before we could even do anything about it, we were told after the fact and not given any ability to work with the Vendor for replacements and Sendoso with a plan to use the cups that were still in tact. Through this we lost 4 boxes of inventory and hundreds of dollars of swag for our team and clients - which doesn't sound like a lot but w are a small company and this has a bit impact on us. Not to mention resolving this issue then took 5+ months of admin power and time. In the end we didn't get much resolve and being the customer in the situation felt like we were in between two companies and their policies, KeepCup did all they could to work with us for a resolution but Sendoso didn't. We felt like we got the short end of the stick in this instance.

Quality gifting at your fingertips!

Rating: 10 out of 10
Incentivized
June 02, 2023
AK
Angela Kelleher
Customer Lifecycle Marketing Manager
Malwarebytes (Computer Software, 501-1000 employees)
Vetted Review
Verified User
Sendoso
2 years of experience
View profile
Use Cases and Deployment Scope
Sendoso is our go to gifting platform. We use it to surprise and delight customers, award them for tasks and activities completed, and for welcome gifts. Sendoso offers a range of gifting choices, from egift cards to swag, to chocolates and celebratory bubbly. <br>The range of goods available means we are never stuck for choice when gifting our customers across the globe - super important for us!
Pros
  • A wide range of gifts!
  • The best online customer service team I have ever experienced
  • Thorough follow up on gifts sent
Cons
  • Can't comment on room for improvement or wanting things done differently. Sendoso is a fantastic platform that is always expanding and growing with their customers. Their customer service should be a model for all companies it's so good! Very impressed overall by my experience with the team and the company.
Likelihood to Recommend
If you are looking for a good value add gifting platform I can highly recommend Sendoso. Their services include fast delivery (for those gifts you forgot to send) and tracking of stock until it ends up in the right hands. An additional bonus is their warehousing capabilities in various locations - we utilize this in North America and Europe. Fabulous to have stock at your fingertips for when you need it!
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