A fantastic Analytics CDP
September 05, 2023

A fantastic Analytics CDP

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Amperity CDP

Modules Used

  • Amp360

Overall Satisfaction with Amperity

We use Amperity's CDP for single customer view profiles. It is one of the best analytics CDPs with a highly refined data model that provides real-time actionable insights. We also use it for real-time advertisement bidding by linking to the Google ads platform. Its unique ID feature has been really helpful in collating data into a single view from disparate sources.
  • Real-time insights are spot on with minimal millisecond differences
  • Customer profile creation is on point with very good data unification capabilities
  • Data ingestion from multiple sources and cleaning of PII data
  • The insights engine is highly refined even having behavioural insights capability
  • Campaign features need to be developed in-house for a complete, seamless CDP package
  • Message delivery and targeting features need to be refined further
  • Support for on-prem deployment and support for multiple hosting options
  • Improved service quality and more frequent feature rollouts
  • Predictive modelling which can guess the customer's next move
  • Data unification from various disparate sources into a single profile
  • Support for zero-party and first-party data, especially since third-party data is getting sunsetted
  • Accurate loyalty analysis and churn prevention analytics features that provide detailed customer journey and next-best-action insights
  • Increased audience understanding and segmentation capacity for profile building
  • Enabled better targeting for social media campaigns
  • Increased ROI of digital ads spent and helped attribute for every dollar spent
  • Increased efficiency of the marketing team by providing detailed insights
Amperitiy's data model is much more refined compared to the competition which makes it ideal for firms looking for a no-nonsense CDP. However, it lacks campaigns and delivery features when compared to some other CDP providers like mParticle and Clevertap. The pricing is good and the usage-based pricing ensures that even small to mid-sized teams can afford it. Support can be improved though.

Do you think Amperity delivers good value for the price?

Yes

Are you happy with Amperity's feature set?

Yes

Did Amperity live up to sales and marketing promises?

Yes

Did implementation of Amperity go as expected?

Yes

Would you buy Amperity again?

Yes

Amperity is best suited for enterprises looking for refined analytics CDPs. It does not have campaign or delivery capabilities but makes up for that through the plethora of third-party integration it offers. The pricing is very attractive and it offers various usage-based tiers which are ideal for even small and mid-sized enterprises. Lastly, the software itself is very easy to use and marketers will enjoy the dashboard UI/UX and various reporting features it has.

Amperity Feature Ratings

Account Scoring
9
Customer Data Governance
10
Data Connectors
9
Data Enhancement
10
Data Ingestion
10
Data Storage
10
Data Visibility
10
Event Data
9
Identity Resolution
10
Standard visitor segmentation
9
Behavioral visitor segmentation
10
Traffic allocation control
9
Website personalization
8
Tag library
10
Tag variable mapping
9
Ease of writing custom tags
9
Rules-driven tag execution
9
Tag performance monitoring
9
Page load times
10
Mobile app tagging
9
Library of JavaScript extensions
8