Don't bother
January 22, 2024

Don't bother

Xander Brennan | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with AppFolio Property Manager

We set this up to use with a variety of properties we manage and to handle our investments.
  • Maintenance Requests
  • Work Flows
  • In my experience, no Office 365 support
  • Administration of users (in my experience, severely lacking)
  • Azure/Entra Sync
  • User Support (honestly, I think you would be better screaming into the wind)
  • Optimized our workflows
  • Got tenants to pay via app
We are looking for other systems to get away from AppFolio Property Manager.

Do you think AppFolio Property Manager delivers good value for the price?


Are you happy with AppFolio Property Manager's feature set?


Did AppFolio Property Manager live up to sales and marketing promises?


Did implementation of AppFolio Property Manager go as expected?

I wasn't involved with the implementation phase

Would you buy AppFolio Property Manager again?


I think if you wanted something to work with your Google accounts and never had any support request. This might be a fit. If you need something robust for anything bigger than a mom & pop out fit - in my opinion, look elsewhere. I think if you want something closer to enterprise level, flee from AppFolio Property Manager.