Item: AppFolio Property Manager
Rating: 1
Author: Xander Brennan

Use Cases and Deployment Scope

We set this up to use with a variety of properties we manage and to handle our investments.

Pros and Cons

Maintenance Requests
Work Flows

In my experience, no Office 365 support
Administration of users (in my experience, severely lacking)
Azure/Entra Sync
User Support (honestly, I think you would be better screaming into the wind)

Return on Investment

Optimized our workflows
Got tenants to pay via app

Alternatives Considered

We are looking for other systems to get away from AppFolio Property Manager.

Key Insights

Do you think AppFolio Property Manager delivers good value for the price?

Are you happy with AppFolio Property Manager's feature set?

Did AppFolio Property Manager live up to sales and marketing promises?

Did implementation of AppFolio Property Manager go as expected?

I wasn't involved with the implementation phase

Would you buy AppFolio Property Manager again?

I think if you wanted something to work with your Google accounts and never had any support request. This might be a fit. If you need something robust for anything bigger than a mom & pop out fit - in my opinion, look elsewhere. I think if you want something closer to enterprise level, flee from AppFolio Property Manager.

Don't bother

Overall Satisfaction with AppFolio Property Manager