Item: Bonterra Apricot
Rating: 7
Author: Verified User

Overall Satisfaction with Apricot by Social Solutions

Use Cases and Deployment Scope

In my organization, we are using Apricot by Social Solutions to manage our participant data and create our monthly, weekly, and yearly reports. I am solving any issue relative to user or participant, like creating an account, creating reports, and forms, solving duplicate data issues, and professional yearly reports.

Pros and Cons

Pros

User-friendly
Good software for non-profit organizations
Easy to manage

Cons

I would like be able use query with SQL server
With my technical background I would like to able create professional reports
I'd like to be able to use all of important functions in Apricot by Social Solutions

Return on Investment

Positive impact is everybody is able to use this software with basic training
The negative part is this software is not really professional, and it needs to improve and give more accessibility to the organization

Alternatives Considered

ETO by Social Solutions

In ETO, we don't have access to create our report; we are just users. In Apricot by Social Solutions, we have more access, and as administrator, I am able to do everything from my side, but sometimes we need help from the support team, like copying the form.

Key Insights

Do you think Bonterra Apricot delivers good value for the price?

Not sure

Are you happy with Bonterra Apricot's feature set?

Yes

Did Bonterra Apricot live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Apricot go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Apricot again?

Yes

Other Software Used

Microsoft Power BI, Microsoft SQL Server, Pixel Perfect Reporting with Tableau, Aspire AWS Cloud Services and Solutions, Azure Analysis Services

Likelihood to Recommend

Apricot by Social Solutions is an easy and user-friendly software that is helpful in most nonprofit organizations. I prefer the Apricot 360 or the Core version. Improve and give this accessibility to database management to create the most professional forms and reports. Unfortunately, the query section is closed, and I could not use that part.

Comments

Please log in to join the conversation

Kim Phipps
(Vendor Representative) commented 3 years ago
We appreciate you taking the time to write a review! If you haven't already done so, please contact your Client Success Manager to see if they can help you fully use all the features of Apricot.

Good software

Software Version