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Good software
September 08, 2022

Good software

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

Apricot 360

Overall Satisfaction with Apricot by Social Solutions

In my organization, we are using Apricot by Social Solutions to manage our participant data and create our monthly, weekly, and yearly reports. I am solving any issue relative to user or participant, like creating an account, creating reports, and forms, solving duplicate data issues, and professional yearly reports.
  • User-friendly
  • Good software for non-profit organizations
  • Easy to manage
  • I would like be able use query with SQL server
  • With my technical background I would like to able create professional reports
  • I'd like to be able to use all of important functions in Apricot by Social Solutions
  • Positive impact is everybody is able to use this software with basic training
  • The negative part is this software is not really professional, and it needs to improve and give more accessibility to the organization
In ETO, we don't have access to create our report; we are just users. In Apricot by Social Solutions, we have more access, and as administrator, I am able to do everything from my side, but sometimes we need help from the support team, like copying the form.

Do you think Bonterra Case Management delivers good value for the price?

Not sure

Are you happy with Bonterra Case Management's feature set?

Yes

Did Bonterra Case Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra Case Management go as expected?

I wasn't involved with the implementation phase

Would you buy Bonterra Case Management again?

Yes

Apricot by Social Solutions is an easy and user-friendly software that is helpful in most nonprofit organizations. I prefer the Apricot 360 or the Core version. Improve and give this accessibility to database management to create the most professional forms and reports. Unfortunately, the query section is closed, and I could not use that part.