LARGE ENOUGH TO MEET YOUR PRESENT AND FUTURE NEEDS WHILE SMALL ENOUGH TO KNOW YOUR NEEDS!
July 12, 2016

LARGE ENOUGH TO MEET YOUR PRESENT AND FUTURE NEEDS WHILE SMALL ENOUGH TO KNOW YOUR NEEDS!

Janet Fowler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with APS

We currently use APS bank wide, from viewing pay stubs to requesting time off. Within the next few months, we will be set up for the online evaluation process through APS. The report writing feature is used by HR, Financial Accounting, for auditing needs and cost center accounting.

Pros

  • Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
  • The payroll program is easy to use, easy to correct with a user friendly viewing format.
  • Report writing program is very user friendly to technically challenged people like me.
  • I like the ongoing updates that APS is doing.

Cons

  • I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
  • Cost wise, APS is a great price. It has been very helpful in our Cost Center Development plan.
  • The cost has stayed the same over the past few years. Each year we add a new product.
Cost and local. APS seems small enough to be friendly and accommodating but large enough to have access to the latest trends in Human Resources.
APS is well suited for everyday payroll processing, time scheduling and report writing. I can't say enough good things about the representatives being local.

APS Payroll Feature Ratings

8.8
Employee demographic data
9
Employment history
10
Workflow for transfers, promotions, pay raises, etc.
10
Compliance data (COBRA, OSHA, etc.)
6
9.0
Support for external payroll vendors
8
Direct deposit files
10
10.0
Approval workflow
10
Balance details
10
10.0
View and generate pay and benefit information
10
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
4.5
Performance plans
4
Review status tracking
4
Review reminders
5
Multiple review frequency
5
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
5.0
Performance tracking
5
Recruiting / ATS ()
Not Rated

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