APS is the best out there!
July 20, 2016
APS is the best out there!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with APS
APS is our payroll service and we also use the HR and Benefit modules. All of our employees us the eSelfServe module to see their pay stubs, W2s, and to enroll in benefits. Our HR department uses the software to run payroll, for benefit administration, and to store other relevant employee information.
Pros
- Customer Service! I have worked with them through three implementations one for use and two for associated companies. Even though we are not a large company I always felt like there number one priority.
- Intuitive Software. I find the software easy to navigate and understand. You can tell the designers were experienced with payroll.
- The updates are great! They keep getting better over time.
Cons
- Their tax department is the weakest department. They are quick to respond but are not always right.
- The benefit administration still needs works. It will not accommodate all of our benefits right now or special enrollments.
- Some of the reporting can be inaccurate.
- The switch to APS has been a positive one. It saves us a lot of time compared to our previous system.
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