New to APS but like it so far!
October 02, 2015
New to APS but like it so far!
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Payroll/eSelfServe/Timekeeping/HR
Overall Satisfaction with APS OnLine
Today was our first payday with APS Online. We are using it for payroll, timekeeping and HR throughout the entire organization. The use of the timekeeping module has eliminated the need for manual time sheets and streamlined the whole process for payroll. The HR module will reduce the amount of redundancy and use of various spreadsheets currently used to gather and store information.
- The customer service with APS has been exceptional.
- The transition from another payroll provider to APS Online was seamless.
- The actual processing of the payroll was easy.
- A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.
- The change to APS Online will decrease the time spent preparing and processing payroll. The most important improvement will be the integration with the payroll and HR modules - this will save a tremendous amount of redundant work.
We were previously with ADP and while the functionality improved when we moved to the Workforce Now version, we still wanted an improved and more economical solution for integrating payroll and HR with benefits management. APS Online offers that.
APS Payroll Feature Ratings
Using APS OnLine
2 - Accounting uses APS Online for processing payroll including a time management package. HR will use APS Online for on-boarding, benefits management and evaluation management. We haven't begun using the HR side yet, but have confidence it will work as well as the payroll.
2 - You would need a basic knowledge of payroll and HR.
- Streamlining the payroll, timekeeping and HR functions.
- Reduce the amount of redundant work by having an actual HR module.
- Improve our on-boarding process by making it mainly electronic.
- APS Online will be a tremendous help to us with ACA reporting.
- Notifications on upcoming items that need attention.
- Keeping track of company assets that are in the possession of our associates.
Evaluating APS OnLine and Competitors
Yes - We previously used ADP for payroll processing. We replaced them for better functionality and better value.
- Price
- Product Features
- Product Usability
- Product Reputation
- Vendor Reputation
We wanted personal service from a company that offered a reasonably priced payroll program that integrated with an HR module.
I would have evaluated a greater number of companies that are similar to the one I chose.
APS OnLine Implementation
- Vendor implemented
Change management was a small part of the implementation and was well-handled - Get informed/trained and have your company guidelines outlined prior to implementing the changes.
- There were no significant issues.
APS OnLine Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
All of their support has been good.
Using APS OnLine
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Loading the time from the timekeeping module to payroll is just the one click.
- Payroll taxes are handled completely by APS.
- We are still learning the "request time off" function, but it looks like it will be a time saver to our managers.
- I'm still learning to navigate the report builder - it's not always clear what I need to pull to get what I need.
Yes, but I don't use it