Item: Archie
Rating: 8
Author: Tetiana Chervinska

Overall Satisfaction with Archie

Use Cases and Deployment Scope

We use Archie for managing different aspects of our memberships like billing, room bookings, and giving people tools to engage with their coworkers.

Pros and Cons

Pros

Self-serve desk and room booking
Lots of options to customize billing setting
Clear taskboard dashboard
Nice apps for mobile and tablet

Cons

No automated end user onboarding within the apps when you download one
The UI is simple and intuitive, but feels a bit dates in terms of design

Return on Investment

It was introduces as we opened so I can't assess a before and after, but main ROI is linked to automating a lot of processes especially billing, notificaitons, and bookings.

Usability

Team and members learned it quickly. The setup took a couple of weeks, which is not too bad given all of the different things we customized.

Key Insights

Do you think Archie delivers good value for the price?

Yes

Are you happy with Archie's feature set?

Yes

Did Archie live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Archie go as expected?

Yes

Would you buy Archie again?

Yes

Perfect for medium/large coworking spaces. I think it can be a good option for any company that needs to book out resources or manage members, but, in my opinion, it is clearly built for office/workplace scenarios rather than other types of facilities.

Comments

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Very happy with how Archie works