Happy to have Arena in our work life!
Updated March 14, 2023

Happy to have Arena in our work life!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena PLM and QMS

Arena is used across the whole organization, we start it off with Engineering and Quality, but departments like Product Mgmt, Project Services, Sales and Supply Chain, all use Arena.
  • Tracks our review and approvals
  • Tracks our change requests and orders, and history of change
  • Holistic view of the item record, and links it dynamically to other pieces of data
  • I would love the Quality world to have a Quality World only, admin.
  • I find Analytics hard to use and not well supported, had some help trying to build out a Dashboard, but eventually gave up and moved to another tool. Would love it to be enhanced for the user in future releases to make it friendlier of a tool.
  • I have some ideas on enhancing Supplier content, would love to discuss, but includes for example the ability to have Suppliers get notification and participate in change order without seeing each other.
  • I don't have ROI specific, but we were able to double our supplier numbers and access to Arena very quickly.
  • Change orders are twice as fast/efficient.
  • We are tracking our work which allows for clean audits.
  • Price
  • Product Features
  • Product Usability
  • Vendor Reputation
  • Existing Relationship with the Vendor
Product features hands down, we needed a dynamic tool and with specific features and ways to handle data.
Deployment was done in conjunction with Arena team and our consultants for NetSuite because we did an integration. It was a bit rocky with requirements and needs but Arena was great to work with in the end.
I've used Soquel, Oracle, custom databases, I like Arena the most.
I think for companies who are looking to scale and expand their efficiency especially with a large number of suppliers truly can benefit from Arena. I would say small start ups could still use but not gain the same degree of usefulness, especially if they are single source suppliers.

Using Arena PLM and QMS

Allows for trackable history and reliance on quality standards. This provides ability to show how we use process and procedures to successfully create product and release it with testing, approvals and all the necessary parts of a product lifecycle management process to complete regulatory efforts to a high quality standard.
The systems allows for secured access twenty four seven, globally at any time. This allows our business process to continue as per normal and allow us to interact via the system with our team internationally and our suppliers internationally. The collaboration between our internal teams with external is simply and easy with Arena.
Expansion has been huge because we have used this not just locally but internationally, with employees and suppliers. It was an easily scalable action to do.
If you are looking for an easily integrated solution that covers both efficiency and scalability, this is the tool to use.
Customer success team is really wonderful and easy to work with, great communicators and easy to reach.