Happy to have Arena in our work life!
Updated March 14, 2023
Happy to have Arena in our work life!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena PLM and QMS
Arena is used across the whole organization, we start it off with Engineering and Quality, but departments like Product Mgmt, Project Services, Sales and Supply Chain, all use Arena.
Pros
- Tracks our review and approvals
- Tracks our change requests and orders, and history of change
- Holistic view of the item record, and links it dynamically to other pieces of data
Cons
- I would love the Quality world to have a Quality World only, admin.
- I find Analytics hard to use and not well supported, had some help trying to build out a Dashboard, but eventually gave up and moved to another tool. Would love it to be enhanced for the user in future releases to make it friendlier of a tool.
- I have some ideas on enhancing Supplier content, would love to discuss, but includes for example the ability to have Suppliers get notification and participate in change order without seeing each other.
- I don't have ROI specific, but we were able to double our supplier numbers and access to Arena very quickly.
- Change orders are twice as fast/efficient.
- We are tracking our work which allows for clean audits.
- Price
- Product Features
- Product Usability
- Vendor Reputation
- Existing Relationship with the Vendor
Product features hands down, we needed a dynamic tool and with specific features and ways to handle data.
I've used Soquel, Oracle, custom databases, I like Arena the most.
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