Review for Articulate 360
Overall Satisfaction with Articulate 360
I create e-learning materials for contact center staff who work with our participants (for educational travel programs). We create knowledge based e-learnings about popular travel destinations, technical trainings on navigation and new policies & protocols, and soft-skill/scenario trainings to enhance service development.
Pros
- Enables creativity for engaging interactive learning
- Ease of updating/republishing files
- Provides a variety of tools so creators can experiment with combining functionalities
Cons
- Blocks in rise should be more customizable (size, fonts, other cosmetic touches)
- Ability to save and track input answers for free-text fields in Rise quizzes/knowledge checks
- Storyline auto-save!
- I wish there was a way for learners to record themselves practicing/roleplaying talking points and saving the files/tracking in an LMS or for download.
- More accessible course creation
- More engaging materials leading to higher retention in staff
- Saving time for creators
I use Rise, Storyline (often together but sometimes separate, I want to practice blending them more, and Review for collaborative feedback. We don’t use Reach but use Absorb as an LMS. We have the AI Assistant but I haven’t used it much yet. I have used ChatGPT to ask Storyline questions but it can sometimes be incorrect or make up fake info, so I want to try the built-in AI.
I haven’t used it much, but I will probably start by asking logistical questions about how to accomplish certain tasks, after attempting to build on my own, if I run into any roadblocks. I may ask for scenario creation, but at the moment, I prefer to come up with my own since our organization/product is very nuanced.
I can’t really think of any since Articulate is the first application of its kind that I’ve used. I’ve only been using it since January 2025, so about 8mos, and I immediately felt like it was the tool I’ve been missing for getting creative with e-learnings and making content more engaging and interactive.
Do you think Articulate 360 delivers good value for the price?
Yes
Are you happy with Articulate 360's feature set?
Yes
Did Articulate 360 live up to sales and marketing promises?
Yes
Did implementation of Articulate 360 go as expected?
Yes
Would you buy Articulate 360 again?
Yes


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