Ascentis Review
Updated May 27, 2015

Ascentis Review

Michelle Henderson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hosted Solution

Modules Used

  • Employee Manager
  • Self Service

Overall Satisfaction with Ascentis

Ascentis was used as our benefit administration as well of personnel information repository. The Self Service site was used by the entire company and the Employee Manager portion was used by Human Resources.
Prior to implementing Ascentis benefit enrollments were done on paper forms and the enrollments then had to be manually entered into each vendor site. The implementation saved considerable time and reduced errors.
  • The Ascentis reporting capabilities are fantastic, not only do they have hundreds of canned reports the ad-hoc functionality is extremely easy to use.
  • I was impressed by the customization I was able to do in the system and also push out to the Employee Self Service Site.
  • As the only full administrator of the system I easily managed the changes that need to be made, such as benefit rate changes and mass salary changes.
  • The interface to outside payroll systems was cumbersome, we were using ADP PayExpert and had alot of issues.
  • When new job codes, locations, etc. were added to the system I had to remember to go in to the Payroll setup to link them to PayExpert so they would be picked up on the change file. It would have been nice if this happened automatically.
  • We were able to set up feeds with our vendors which saved time as well as data entry errors.
  • Increases as part of the merit cycle could be uploaded into Ascentis and employee statements can be generated.
  • I liked the company directory feature, we were able to add employee pictures which is quite helpful if you have remote locations.
Ascentis is the first system of it's kind that I have used. I have experience with PeopleSoft at a much larger employer and would not have been able to do the job myself with that system.
If you are looking to feed the Ascentis data to your outside Payroll system, it would behoove you to ask about the interface capability that Ascentis has with that system.

Using Ascentis

Our company was acquired and the decision was made not to renew Ascentis.