MultiLingual Solutions utilized Ascentis to streamline the process from recruiting, hiring, and paying an employee. It was also used for benefit administration. The system was being used by the organization as a whole. The business problem the software addressed was the time consuming manual process for all the various functions that the system was being used. It took away the need for spreadsheets and not only reduced man hours to manage these processes manual but also saved time by not having to complete double entries and reduced errors.