Easy to operate and very accessible
September 26, 2025

Easy to operate and very accessible

Gina Nicholos | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Neos Premium

Overall Satisfaction with Assembly Neos

We operate one of the biggest law firms in Indiana. Our office uses the NEOS software to organize all client case files. Due to being so large, paper has become a poor economic choice regarding resource waste. By using NEOS, we are able to organize the case files in the same way we'd use filing cabinets and folders. NEOS is much easier to operate than sorting through tons of case files when operating at such high capacity.

Pros

  • Sorts and stores client information efficiently
  • Incredible ability to organize within a single case file regarding topics, providers, contacts, etc.
  • Note box is endless amount of space for any length of note

Cons

  • Sorting the party search screen by alphabetizing or something similar. Very difficult to find clients with similar and/or common names through a long list of people
  • Offering the chance for users to color code their own topics for personalization and organization
  • Employees are happier with newer and easier to use software
  • Software is quicker, allowing more efficient intakes and customer-employee discussion
Very easy to operate and to understand. The software is cloud-based, so it's easy to access from anywhere if need be vs. having to download software onto a computer.

Do you think Assembly Neos delivers good value for the price?

Yes

Are you happy with Assembly Neos's feature set?

Yes

Did Assembly Neos live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Assembly Neos go as expected?

Yes

Would you buy Assembly Neos again?

Yes

Highly recommend for companies that operate off a case-client based set up. The ability to organize files, parties, contacts, providers, and various information is unmatched to other software. Constantly updating, changing, and is relevant to today's structure of software.

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