Great to exchange data between Salesforce and other systems
January 23, 2023
Great to exchange data between Salesforce and other systems
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Astera Centerprise
We do use Astera Centerprise for integrations between Salesforce and various ERP systems. The UI is pretty self explaining, even when it's very special in some aspects (not saying it's bad, but different compared to other ETL tools). Overall it's a good tool when you need to exchange data between SF and other systems (either file-based or direct database interaction).
- Interacting with Salesforce
- Customer support (quick responses and very helpful)
- Self-explaining UI
- Good performance for our use-cases
- Online documentation and training material
- Better suited license offers (especially for cases with very little usage)
- Salesforce connector
- It replaced other ETL tools related to Salesforce
- TIBCO Cloud Integration (including BusinessWorks and Scribe)
I was not involved in the vendor selection process.
Do you think Astera Centerprise delivers good value for the price?
Not sure
Are you happy with Astera Centerprise's feature set?
Yes
Did Astera Centerprise live up to sales and marketing promises?
Yes
Did implementation of Astera Centerprise go as expected?
Yes
Would you buy Astera Centerprise again?
Yes
Astera Centerprise Feature Ratings
Astera Centerprise Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We do not have premium support as far as I know.
Yes - Yes.
Last time we had issues with our license (which we actually missed to pay due to an internal issue). The support was very responsive and helped with getting the license ready last minute and to avoid an interruption of the service. I consider this exceptional because it was our fault in the end.