Jiras pretty solid.
March 27, 2025

Jiras pretty solid.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Atlassian Jira

Here, we use JIRA to control the Commercial aspects of our projects, from prospecting leads to agreed contracts and projects ready to be worked on. We use features such as due dates and priority and organize the cards on a Kanban model. We also use JIRA to communicate and collaborate on these cards.

Pros

  • Priority Ranking.
  • Organizing Hierarchies.
  • Provide a clear view of parallel activities and projects.
  • Integrate within the Atlassian ecosystem.

Cons

  • Translation and Localization options.
  • Permission Management.
  • Better project tracking.
  • Better visualization of ORCS and Metrics.
  • Better implementation of AGILE.
Jira is pretty self-explanatory once you get a hang of it. I've been using Jira for almost a decade now, but it's not a very intuitive tool to start with if you don't have much guidance or examples and models to follow. I'm happy with it, but I know it came with experience.

Do you think Atlassian Jira delivers good value for the price?

Yes

Are you happy with Atlassian Jira's feature set?

Yes

Did Atlassian Jira live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Atlassian Jira go as expected?

I wasn't involved with the implementation phase

Would you buy Atlassian Jira again?

Yes

Jira is very well suited for project management overall. From Commercial Prospecting to Project Management in AGILE environments, Jira works fine and delivers. It provides an integrated and robust workspace, allowing people to track what they're doing and manage all the relevant metrics. However, it's a bit less appropriate when dealing with non-Agile projects.

Atlassian Jira Feature Ratings

Project Management
9.0
Task Management
10
Resource Management
9
Gantt Charts
Not Rated
Scheduling
10
Workflow Automation
Not Rated
Team Collaboration
8
Support for Agile Methodology
10
Support for Waterfall Methodology
6
Document Management
Not Rated
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
10
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
5.7
Quotes/estimates
10
Invoicing
Not Rated
Project & financial reporting
2
Integration with accounting software
5

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